Dark Mode

Hospitality Manager Job Description

A manager standing together with his staff

A Hospitality Manager oversees all aspects of operations within a hospitality establishment. They are in charge of managing staff, supervising supply flow, coordinating events and overseeing facility maintenance. They also handle budgeting, customer complaints and implementing policies and regulations.

A manager standing together with his staff
FacebookLinkedInTwitterPinterestEmail

Copy or download our free Hospitality Manager Job Description Template. Simply enter your email and click to access your free template.

Hospitality Manager Job Overview

We’re in search of a proficient Hospitality Manager to enhance the overall operational excellence at [Company Name] and contribute to our seasoned team in providing outstanding hospitality experiences.

Responsibilities involve overseeing day-to-day operations, implementing quality service protocols, maintaining rigorous cleanliness standards and actively collaborating with the team to meet our guests’ expectations.

Ideal candidates should have a strong background in hospitality management, be available during operational hours, including weekends and holidays and play a key role in refining our overall operations in our establishment.

Salary: $15–$20/hour
Tips: No
Schedule: Full-time commitment, including weekends and evenings, with the standard of 40 working hours per week

Hospitality Manager Duties & Responsibilities

  • Oversee day-to-day operations
  • Implement and maintain high service standards
  • Hire, supervise and evaluate personnel
  • Develop and implement operational procedures to optimize efficiency
  • Handle guest inquiries, concerns and complaints
  • Monitor and manage budgets, expenses and financial performance
  • Create reports for senior management

Hospitality Manager Experience & Skills

  • Proven experience in hospitality management
  • Customer-centered mindset
  • Knowledge of industry trends, standards and best practices
  • Experience in budget management, financial analysis and cost control
  • Exceptional communication, organizational and leadership skills
  • Problem-solving aptitude
  • Proficiency in using various software and other relevant tools, such as MS Office or ERP

Hospitality Manager Education & Qualifications

  • Bachelor’s degree in business management, hospitality management or other related field
  • Proficiency in quality standards, such as ISO or AHLA

Hospitality Manager Job Description Template — Free Download

Tailor our user-friendly template for compelling online job ads by replacing [Company Name] with your business details. Customize to match your unique requirements and attract top talent.

Download now, save time and create impactful job postings!

Related: How To Write a Job Description

You May Also Like

Related Job Description