Valet - Hotel Ballast - Part-time / 2nd Shift Valet - (3PM - 11PM) $8.00 an hr. + tips

AAA Parking is a reputable, family-operated business with over 65 years of experience dedicated to the parking industry. Renowned for its commitment to delivering exceptional service, AAA Parking emphasizes the three A's – Attitude, Assistance, and Appearance – to uphold the highest standards of quality, honesty, and professionalism. Operating primarily in hospitality environments such as hotels, AAA Parking has built a legacy focused on enhancing value for both customers and employees. The company prioritizes a seamless, welcoming guest experience, ensuring their clients enjoy premium service from the moment they arrive until they leave. AAA Parking’s staff are trained to provide attentive, courteous, and efficient service, reflecting the company’s core mission and family values.

The role of Valet Attendant at AAA Parking, based at the Hotel Ballast in Wilmington, NC 28401, offers an exciting opportunity for individuals who are passionate about hospitality and guest service. This is a part-time position with shift availability primarily from 3:00 PM to 11:00 PM, including flexible days, but with a requirement to work weekends. As the first and last point of contact for hotel guests, the Valet Attendant plays a crucial role in shaping the customer experience through warm interactions and professional demeanor. Candidates are expected to maintain a polished appearance consistent with AAA Parking’s standards, and demonstrate a commitment to excellence in all duties.

The Valet Attendant will be responsible for greeting guests upon arrival and departure, assisting with their luggage, coats, and vehicle handling including parking and retrieval. This role involves not only physical stamina — requiring attendants to stand throughout their shift and handle moderate lifting — but also excellent communication and interpersonal skills to answer guest inquiries, provide information about the hotel and surrounding attractions, and assist guests with special needs. Safety and security are paramount, with attendants adhering to all company protocols and reporting any incidents promptly.

AAA Parking values teamwork and collaboration, expecting attendants to work closely with hotel staff to ensure smooth operations, especially during busy times or special events. The ideal candidate will possess a valid driver’s license with a clean driving record, and preferably have prior experience in hospitality or luxury customer service roles. Candidates must pass background and driving record checks and exhibit strong attention to detail and the ability to remain professional under pressure.

This role presents an excellent chance to gain experience in the hospitality industry, meet new people, and earn supplemental income while working in a supportive, family-oriented environment. AAA Parking fosters a culture where each employee’s attitude, appearance, and assistance directly contribute to guests’ memorable experiences.