Job Overview

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Employment Type

Temporary
Full-time
Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $17.00
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Work Schedule

Day Shifts
Weekend Shifts
Fixed Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Long/Short Term Disability
Life insurance
accident insurance
401k
Paid Time Off

Job Description

SP+, a Metropolis company, is a leading artificial intelligence company dedicated to revolutionizing the parking industry through cutting-edge computer vision technology. By enabling checkout-free parking experiences, SP+ eliminates the hassle of tickets, machines, apps, or credit cards, allowing customers to simply "drive in and drive out." With over 23,000 employees supporting mobility at more than 4,000 locations across North America and Europe, SP+ stands as the largest parking network in America. This extensive network and innovative approach highlight the company's commitment to transforming the way parking services are delivered, making them more convenient, efficient, and seamless for everyday users.

The role of Valet Driver at SP+ offers an exciting opportunity to be part of this forward-thinking company. Valet Drivers at SP+ are essential in delivering exceptional customer service, contributing to the smooth operation of the parking facilities, and supporting the company's mission to reinvent parking. This position is suited for individuals who enjoy interacting with people and possess safe driving skills. The company fosters a supportive environment where many team members who start as valets are encouraged to grow and succeed within the organization.

As a Valet Driver, you will play a key role in ensuring every client interaction is positive and memorable by delivering prompt and professional service. This includes inspecting vehicles for safety and condition before parking, explaining valet rates clearly to customers, and adhering to traffic laws and safety protocols. You will also be responsible for reporting any incidents, safety hazards, or policy violations to management promptly. Familiarity with the local area's major streets, landmarks, and freeways is important to provide customers with a seamless transportation experience.

SP+ expects its Valet Drivers to maintain a clean uniform, arrive on time for every scheduled shift, and remain fully uniformed while working. Flexibility is also essential, as the role may require working special shifts such as evenings, nights, or weekends. The position offers a competitive hourly wage ranging from $16.00 to $17.00 per hour, with the additional potential to earn tips, making it a financially rewarding role.

The physical demands of the position include standing and walking regularly, using hands to handle cash and equipment, and occasionally lifting or moving items weighing up to 25 pounds. The company provides reasonable accommodations to enable individuals with disabilities to perform essential job functions.

SP+ values diversity and is an equal opportunity employer committed to inclusive hiring practices regardless of race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other protected classes. The company maintains a respectful workplace free from harassment and retaliation and supports candidates throughout the application process, including providing accommodations as needed.

Eligible employees have access to comprehensive benefits plans, including medical, dental, vision insurance, flexible spending accounts, long and short-term disability, life insurance, accident insurance, 401(k) retirement plans, and paid time off. These benefits contribute to the overall well-being and security of the team members, making SP+ not only a great place to work but also a company that cares about its employees' futures.

Job Requirements

  • A valid state driver’s license, current address, and acceptable driving record
  • Ability to safely drive a vehicle with a manual transmission (stick shift) is a plus
  • Availability to work special shifts if needed (2nd, 3rd shift and/or weekends)
  • Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired)
  • Ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints
  • Ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos
  • Ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working

Job Qualifications

  • A valid state driver’s license
  • Ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints
  • Ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos
  • Ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working

Job Duties

  • Deliver on our promise by ensuring every moment matters for our clients through resolving client requests and concerns efficiently, finding new ways to solve problems that may arise, and communicating proactively with clients
  • Inspect every vehicle before safely parking it, noting all findings
  • Explain valet rates to customers
  • Observe traffic laws and safe driving practices
  • Report all accidents, safety hazards, unusual occurrences, and policy violations to management
  • Know the area's major streets, landmarks, and freeways to ensure customers have a seamless transportation experience
  • Come to work in your clean uniform every scheduled shift, on time, and ready to work
  • Remain in complete uniform for the entirety of your shift
  • Assist management with additional duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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