Dave & Buster's, Inc. logo

Dave & Buster's, Inc.

Social Bay Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Flexible Schedule
Employee Discounts

Job Description

Dave & Buster's is a dynamic entertainment and dining establishment known for combining the excitement of a lively restaurant with an interactive gaming experience. Operating nationwide, Dave & Buster's stands out as a destination where guests of all ages can enjoy a variety of games, delicious food, and refreshing beverages in a vibrant and social environment. This company prides itself on creating unforgettable experiences by blending high-quality service with engaging activities, making it a popular choice for group celebrations, casual outings, and family fun. The hiring environment at Dave & Buster's promotes flexibility, inclusivity, and teamwork, offering positions that accommodate... Show More

Job Requirements

  • Must be at least 18 years of age
  • Ability to work days, nights, and weekends as required
  • Capability to work in noisy, fast-paced environments with distractions
  • Ability to read and write handwritten notes
  • Physical ability to lift and carry up to 30 pounds
  • Must be able to stand and move around for long periods
  • Ability to walk or stand 100% of shift
  • Frequent reaching, bending, and stooping required
  • Must communicate effectively in English
  • Adherence to company dress code
  • Must comply with all safety and sanitation procedures

Job Qualifications

  • High school diploma or equivalent preferred
  • Experience in customer service or hospitality roles advantageous
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced, team-oriented environment
  • Basic technical aptitude for troubleshooting simple game issues
  • Ability to engage and guide groups effectively
  • Knowledge of games or willingness to learn quickly
  • Ability to multitask and manage time efficiently
  • Commitment to upholding company policies and guest safety

Job Duties

  • Deliver an unparalleled guest experience through food, drinks and games in a fun environment
  • Keep immediate supervisor informed of any problems or unusual matters and suggest corrective actions
  • Welcome and engage guests by providing exceptional service and creating memorable experiences
  • Create a high engagement and fun atmosphere for guests
  • Guide groups through games offering tips and best practices
  • Understand guests' needs to suggest the best games for their group
  • Support guests with service and basic technical questions and alert amusement team if needed
  • Partner with service team to ensure prompt food and beverage service
  • Complete side work to support the setup and breakdown of Social Bays
  • Reset and clean bays to approved standards
  • Adhere to sanitation procedures
  • Follow alcohol awareness and intoxication prevention policies
  • Assess guest demeanor and escalate concerns to management
  • Assist other team members as needed
  • Maintain positive working relationships with all team members
  • Communicate effectively with guests to generate enthusiasm
  • Adhere to dress code and professionalism requirements
  • Be at least 18 years of age

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.