Social Bay Concierge

McAllen, TX, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $7.00 - $9.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k plan

Free games

Flexible Schedule

Employee Discounts

Job Description

Dave & Buster's is a leading entertainment and dining destination that combines delicious food, drinks, and a wide array of interactive games to create a unique and memorable experience for guests of all ages. Established with the mission of providing a fun and engaging environment, Dave & Buster's has grown into a popular venue that attracts families, friends, and groups looking for an exciting night out. The company takes pride in its vibrant atmosphere where entertainment and hospitality come together seamlessly. Known for hosting celebrations, corporate events, and casual gatherings, Dave & Buster's emphasizes a culture of fun and inclusivity... Show More

Job Requirements

Must be at least 18 years of age
Able to work days, nights and/or weekends as required
Able to work in noisy fast paced environment with distracting conditions
Able to read and write handwritten notes
Able to lift and carry up to 30 pounds
Able to move about facility and stand for long periods of time
Able to walk or stand 100% of shift
Able to reach, bend and stoop frequently

Job Qualifications

Must be skilled in effectively communicating with guests
Ability to read and communicate in English
Knowledge of game types and ability to provide tips and tricks to guests
Ability to guide groups through collaborative activities and games
Ability to work in a fast-paced environment
Capable of maintaining cleanliness and adhering to sanitation procedures
Ability to follow alcohol awareness protocols
At least 18 years of age
Ability to work days, nights and/or weekends as required

Job Duties

Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
Welcome and engage all guests by providing exceptional service that creates unforgettable experiences
Create an environment of high engagement and fun for guests
Guide groups of guests through collaborative activities and games
Be the knowledge master of the game types and provide tips and tricks to guests to have the best experience
Understand guest's needs to determine which games are best for the group
Support guests with any service and basic technical questions
Alert the amusement team when something beyond basic technical assistance is required
Partner with the service team to ensure guests receive prompt and attentive beverage and food service
Complete any required side work to support the set-up and break down of the social bays
Reset and clean bays to approved standards after use to prepare for next guests
Adhere to company sanitation procedures
Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
Assess guest demeanor and identify when behavior should be called to the attention of a manager
Assist other team members as needed or as business dictates
Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate
Be skilled in effectively communicating with guests in order to generate enthusiasm about the Dave & Buster's experience
Read and communicate in English
Dress in proper dress code requirements, looking neat, clean and professional at all times
Be at least 18 years of age

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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