Social Bay Concierge

Allentown, PA, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $7.25 - $13.25

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k

Free games

Flexible Schedule

employee discount

Job Description

Dave & Buster's is a leading entertainment and dining venue known for providing guests with an immersive experience combining food, drinks, and interactive games. Established with a mission to offer fun and excitement in a vibrant setting, Dave & Buster's stands apart from other entertainment spots through its unique concept of integrating a social dining atmosphere with a vast array of interactive gaming options. The company prides itself on creating unforgettable memories for guests of all ages, balancing exceptional customer service with a lively environment designed for friends, families, and groups to celebrate and compete in a fun, relaxed atmosphere.<... Show More

Job Requirements

Must be at least 18 years of age
Must be able to read and communicate in English
Work days, nights and/or weekends as required
Work in noisy, fast paced environment with distracting conditions
Read and write handwritten notes
Lift and carry up to 30 pounds
Move about facility and stand for long periods of time
Walk or stand 100% of shift
Reach, bend and stoop frequently

Job Qualifications

Must be at least 18 years of age
Must be skilled in effectively communicating with guests in order to generate enthusiasm about the D&B experience
Must be able to read and communicate in English
Previous customer service experience preferred
Ability to work days, nights and/or weekends as required
Strong interpersonal and teamwork skills
Basic knowledge of food and beverage service etiquette
Ability to stand or walk for the duration of a shift

Job Duties

Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
Take prompt corrective action where necessary or suggest alternative courses of action
Welcome and engage all guests by providing exceptional service that creates unforgettable experiences
Create an environment of high engagement and fun for our guests
Guide groups of guests through collaborative activities and games
Be the knowledge master of the game types and provide tips and tricks to the guests to have the best experience
Understand guest's needs to determine which game(s) is best for the group
Support guests with any service and basic technical questions
Alert the Amusement Team when something beyond basic technical assistance is required
Partner with the Service Team to ensure our guests receive prompt and attentive beverage and food service
Complete any required side work to support the set-up and break down of the Social Bays
Reset and clean bays to approved standards after use to prepare for next guests
Adhere to company's sanitation procedures
Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
Assess guest demeanor and identify when behavior should be called to the attention of a manager
Assist other team members as needed or as business dictates
Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
Be skilled in effectively communicating with guests in order to generate enthusiasm about the D&B experience
Be able to read and communicate in English
Dress in proper dress code requirements, looking neat, clean and professional at all times
Must be at least 18 years of age

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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