Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $7.25 - $13.25
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Flexible Schedule
employee discount
Job Description
Dave & Buster's is a leading entertainment and dining venue known for providing guests with an immersive experience combining food, drinks, and interactive games. Established with a mission to offer fun and excitement in a vibrant setting, Dave & Buster's stands apart from other entertainment spots through its unique concept of integrating a social dining atmosphere with a vast array of interactive gaming options. The company prides itself on creating unforgettable memories for guests of all ages, balancing exceptional customer service with a lively environment designed for friends, families, and groups to celebrate and compete in a fun, relaxed atmosphere.<... Show More
Job Requirements
- Must be at least 18 years of age
- Must be able to read and communicate in English
- Work days, nights and/or weekends as required
- Work in noisy, fast paced environment with distracting conditions
- Read and write handwritten notes
- Lift and carry up to 30 pounds
- Move about facility and stand for long periods of time
- Walk or stand 100% of shift
- Reach, bend and stoop frequently
Job Qualifications
- Must be at least 18 years of age
- Must be skilled in effectively communicating with guests in order to generate enthusiasm about the D&B experience
- Must be able to read and communicate in English
- Previous customer service experience preferred
- Ability to work days, nights and/or weekends as required
- Strong interpersonal and teamwork skills
- Basic knowledge of food and beverage service etiquette
- Ability to stand or walk for the duration of a shift
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Take prompt corrective action where necessary or suggest alternative courses of action
- Welcome and engage all guests by providing exceptional service that creates unforgettable experiences
- Create an environment of high engagement and fun for our guests
- Guide groups of guests through collaborative activities and games
- Be the knowledge master of the game types and provide tips and tricks to the guests to have the best experience
- Understand guest's needs to determine which game(s) is best for the group
- Support guests with any service and basic technical questions
- Alert the Amusement Team when something beyond basic technical assistance is required
- Partner with the Service Team to ensure our guests receive prompt and attentive beverage and food service
- Complete any required side work to support the set-up and break down of the Social Bays
- Reset and clean bays to approved standards after use to prepare for next guests
- Adhere to company's sanitation procedures
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Assess guest demeanor and identify when behavior should be called to the attention of a manager
- Assist other team members as needed or as business dictates
- Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- Be skilled in effectively communicating with guests in order to generate enthusiasm about the D&B experience
- Be able to read and communicate in English
- Dress in proper dress code requirements, looking neat, clean and professional at all times
- Must be at least 18 years of age
Job Qualifications
Experience
No experience required
Job Location
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