Dave & Buster's, Inc. logo

Dave & Buster's, Inc.

Social Bay Concierge

Job Overview

briefcase

Employment Type

Hourly
Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $7.25 - $10.75
clock

Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible schedules
Paid Time Off

Job Description

Dave & Buster's is a unique entertainment and dining establishment that combines delicious food, great drinks, and a dynamic arcade experience to create a one-of-a-kind atmosphere for socializing and fun. Known for its lively and interactive environment, Dave & Buster's attracts individuals and groups looking to enjoy games, food, and drinks in a vibrant setting. The company prides itself on delivering memorable guest experiences, blending fast-paced gaming with attentive service. With locations across the United States, Dave & Buster's has established itself as a premier destination for entertainment, from casual visits to special celebrations. They offer flexible schedules fitting a... Show More

Job Requirements

  • Must be at least 18 years of age
  • Ability to read and communicate in English
  • Work days, nights and/or weekends as required
  • Ability to work in noisy, fast paced environment with distracting conditions
  • Lift and carry up to 30 pounds
  • Move about facility and stand for long periods of time
  • Walk or stand 100% of shift
  • Reach, bend and stoop frequently

Job Qualifications

  • Must be at least 18 years of age
  • Ability to read and communicate effectively in English
  • Skilled in effectively communicating with guests to generate enthusiasm
  • Experience in customer service or hospitality preferred
  • Knowledge of gaming or amusement activities a plus
  • Ability to work collaboratively in a team environment
  • Strong interpersonal and problem-solving skills

Job Duties

  • Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • Welcomes and engages all guests by providing exceptional service that creates unforgettable experiences
  • Creates an environment of high engagement and fun for guests
  • Guides groups of guests through collaborative activities and games
  • Is the knowledge master of the game types and provides tips and tricks to the guests to have the best experience
  • Understands guests' needs to determine which game(s) is best for the group
  • Supports guests with any service and basic technical questions
  • Alerts the Amusement Team when something beyond basic technical assistance is required
  • Partners with the Service Team to ensure our guests receive prompt and attentive beverage and food service
  • Completes required side work to support the set-up and break down of the Social Bays
  • Resets and cleans bays to approved standards after use to prepare for next guests
  • Adheres to company sanitation procedures
  • Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • Assesses guest demeanor and identifies when behavior should be called to the attention of a Manager
  • Assists other team members as needed or as business dictates
  • Maintains favorable working relationships to foster a cooperative and harmonious working climate
  • Communicates effectively with guests to generate enthusiasm about the Dave & Buster's experience
  • Dresses in proper dress code, looking neat, clean and professional at all times
  • Must be at least 18 years of age

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location