Dave & Buster's, Inc. logo

Dave & Buster's, Inc.

Social Bay Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.48 - $16.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Flexible Schedule
Employee Discounts

Job Description

Dave & Buster's is a vibrant entertainment company that merges dining and interactive gaming to create an unforgettable experience for guests of all ages. Known for its unique combination of delicious food, drinks, and a vast array of arcade games, Dave & Buster's stands out as a premier destination for social gatherings, celebrations, and fun-filled outings. This company thrives on delivering exceptional entertainment in a fast-paced, energetic environment where guests can enjoy quality time with friends and family while engaging in friendly competition. Whether it is a casual night out, a corporate event, or a special occasion, Dave & Buster's... Show More

Job Requirements

  • Minimum age of 18
  • Able to work days, nights and/or weekends as required
  • Capable of working in noisy, fast paced environment with distracting conditions
  • Able to read and write handwritten notes
  • Physically able to lift and carry up to 30 pounds
  • Capable of moving about facility and standing for long periods
  • Able to walk or stand 100% of shift
  • Able to frequently reach, bend and stoop

Job Qualifications

  • Must be at least 18 years of age
  • Able to communicate effectively with guests to generate enthusiasm
  • Knowledge of basic game mechanics and guest service principles
  • Ability to work well in a fast-paced, noisy, and dynamic environment
  • Capable of standing for long periods and moving around the facility
  • Read and communicate in English
  • Maintain a positive and professional appearance
  • Ability to collaborate with team members and support multitasking

Job Duties

  • Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • Welcome and engage all guests by providing exceptional service that creates unforgettable experiences
  • Create an environment of high engagement and fun for guests
  • Guide groups of guests through collaborative activities and games
  • Be the knowledge master of the game types and provide tips and tricks to the guests to have the best experience
  • Understand guests' needs to determine which game(s) is best for the group
  • Support guests with any service and basic technical questions
  • Alert the Amusement Team when something beyond basic technical assistance is required
  • Partner with the Service Team to ensure prompt and attentive beverage and food service
  • Complete required side work to support the set-up and break down of the Social Bays
  • Reset and clean bays to approved standards after use to prepare for next guests
  • Adhere to company’s sanitation procedures
  • Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • Assess guest demeanor and identify when behavior should be called to the attention of a manager
  • Assist other team members as needed or as business dictates
  • Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate
  • Communicate effectively with guests to generate enthusiasm about the D&B experience
  • Read and communicate in English
  • Dressed in proper dress code requirements, looking neat, clean and professional at all times
  • Must be at least 18 years of age

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.