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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
401k
Free games
Job Description
Dave & Buster's is a premier entertainment destination that uniquely combines dining, arcade games, and a vibrant sports bar under one roof. Renowned for delivering an exhilarating and family-friendly atmosphere, Dave & Buster's attracts guests of all ages seeking memorable experiences filled with fun, food, and social interaction. As a leader in the entertainment and hospitality industry, the company emphasizes innovation, guest satisfaction, and a welcoming environment that keeps visitors coming back for more. With numerous locations across the country, Dave & Buster's has built a reputation for consistently providing top-notch service and the latest entertainment options in an engaging... Show More
Job Requirements
- must be at least 18 years of age
- ability to read and communicate effectively in English
- proficiency in operating POS systems
- experience handling cash and credit card transactions accurately
- ability to lift and carry up to 30 pounds
- ability to stand or walk for 100 percent of the shift
- ability to work days, nights, and/or weekends as business necessitates
- ability to operate in a noisy, fast-paced environment with potential distractions
Job Qualifications
- a talent for engaging with guests and generating excitement about the Dave & Buster's experience
- proficiency in operating POS systems, handling cash and credit card transactions accurately, and reconciling financials at shift end
- ability to read and communicate effectively in English
- must be at least 18 years of age
Job Duties
- deliver an unparalleled guest experience by seamlessly integrating food, drinks, and games in an environment designed for ultimate enjoyment
- keep immediate supervisor well-informed of any significant issues or unusual occurrences
- proactively address concerns or propose alternative solutions when necessary
- cultivate a warm and entertaining atmosphere for guests and team members
- adhere strictly to company sanitation protocols
- manage personal cash bank ensuring all financial transactions are precise by correctly using credit card machines, providing accurate change, and maintaining sufficient cash and coin
- follow all alcohol awareness procedures including preventing intoxication and handling intoxicated guests responsibly
- assess guest behavior and identify situations that require management attention
- greet newly arrived guests in the social bay area promptly and courteously
- assist guests with game selections and provide instructions as needed
- maintain a comprehensive understanding of all entertainment offerings and answer guest questions
- enter social bay-related orders into the POS system efficiently and accurately
- work swiftly and effectively adhering to efficiency principles
- assist with setup and breakdown of social bay areas for events or peak times
- help clean and reset social bay areas as required
- support other team members as needed or dictated by business demands
- be responsible for all sales processed through personal POS keys and complete designated opening and closing duties for the social bay area
- participate in all promotional activities and contests helping to boost sales and enhance brand visibility
- ensure ongoing guest satisfaction by checking in frequently, responding to needs promptly, and maintaining a tidy environment
- maintain a clean and organized social bay station ensuring proper setup and breakdown
- foster a positive working relationship with all team members to promote cooperation and productivity
- actively listen to guest requests and communicate effectively with guests verbally and via the POS system
- adhere to dress code requirements maintaining a neat, clean, and professional appearance at all times
- work days, nights, and/or weekends as business necessitates
- operate in a noisy, fast-paced environment with potential distractions
- read and write notes
- lift and carry up to 30 pounds
- move throughout the facility and stand for extended periods
- walk or stand for 100 percent of the shift
- frequently reach, bend, and stoop
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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