Service Technician

Patterson Companies, Inc. is a leading provider of products, technologies, services, and business solutions to the animal and oral health markets. Established as a trusted name in the dental industry, Patterson is more than just a workplace—it is a partner committed to the success and professional growth of its employees. The company fosters a people-first culture that emphasizes continuous advancement, diverse talents, and results-driven performance. Patterson believes that its employees’ unique experiences and diverse backgrounds are the foundation of a stronger, more successful organization.

This position is for a Dental Service Technician, offering a unique opportunity to join a dedicated team focused on delivering exceptional customer service and technical expertise in the dental industry. The role is designed for individuals who possess a strong mechanical aptitude and are eager to learn and grow within an innovative environment. Through guided training provided by Patterson’s Technology Academy and mentorship from experienced technicians, employees will develop valuable skills in installation and repair of dental equipment and computer-related devices.

The service technician responsibilities include installing, modifying, repairing, and maintaining various dental equipment following manufacturer standards and regulatory guidelines such as OSHA. A successful candidate thrives in a fast-paced environment and demonstrates a passion for customer service by responding timely and professionally to client needs. Communication skills are vital, as the technician must be able to convey technical information effectively to customers who may not have technical backgrounds.

Additional functions emphasize a strong work ethic, problem-solving skills, interpersonal abilities, inventory management, and adherence to safety protocols, including vehicle safety and maintenance. The role involves 100% travel within a local geographic area to customer locations, occasionally requiring after-hours or out-of-town work. This demanding yet rewarding position offers competitive compensation ranging from $20.91 to $27.16 per hour depending on various factors such as location, experience, and skills.

Patterson Companies also provides comprehensive benefits, including full medical, dental, and vision insurance, a 401(k) retirement savings plan, paid time off, holiday pay, parental leave, and wellness programs, underscoring their commitment to employee well-being and work-life balance. The company promotes an inclusive workplace welcoming candidates of diverse backgrounds and ensuring equal employment opportunities.