Server, North Gate Grill - Capital Hilton

Job Overview

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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
retirement plans

Job Description

Hilton is a globally recognized leader in the hospitality industry, known for its exceptional service and commitment to creating memorable experiences for guests. Founded with a vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests worldwide and continues to set standards in the hotel and lodging sector. As a prominently awarded workplace, Hilton has consistently been featured on the World’s Best Workplaces list by Great Place to Work and Fortune. The company boasts a suite of world-class brands, each dedicated to providing the best stay possible for every guest while fostering an inclusive and supportive environment for its Team Members.

The Food Server role at Hilton is far more than just a service position—it is a vital part of the guest experience that embodies the company’s core values and dedication to exceptional hospitality. This position offers the opportunity to engage with guests in a meaningful way, ensuring that every dining experience is memorable and enjoyable. As a Food Server, you will bring an upbeat and friendly attitude to every interaction, helping to create a warm and inviting atmosphere for guests during their meals. Mastery of the menu is essential, including detailed knowledge of all menu items, promotions, and specials, allowing the Food Server to confidently answer questions and make recommendations.

The role involves efficiently taking and entering food and beverage orders into the point-of-sale system, delivering orders promptly while paying close attention to detail. Maintaining a well-stocked, clean, and organized food service station is also a key responsibility, ensuring smooth operations and high standards of service. Compliance with health, safety, sanitation, and alcohol awareness regulations is critical to safeguarding the well-being of both guests and team members. Hilton’s commitment to safety and quality guarantees a trusted and enjoyable dining experience.

Joining Hilton means being part of an award-winning workplace culture that supports every Team Member’s growth and wellbeing. The company offers unmatched perks and benefits designed to enhance work-life balance and provide financial security. From exceptional travel discounts and employee stock purchase programs to paid parental leave and mental health resources, Hilton invests in the people who make its success possible. Whether you are beginning your hospitality career or seeking a new path, Hilton provides a supportive environment where you can thrive and grow. The Food Server position is an excellent opportunity to join a globally respected company where dedication to hospitality excellence is rewarded with meaningful career development and an outstanding workplace experience.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in food service or hospitality preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills to operate the point-of-sale system
  • Ability to comply with health and safety regulations
  • Flexible availability including evenings, weekends, and holidays

Job Qualifications

  • A passion for spreading the light and warmth of hospitality
  • Acting with integrity and always doing the right thing
  • Inspiring others through leadership
  • A belief that teamwork drives the best outcomes
  • A sense of ownership and accountability
  • A focus on the now, bringing urgency and discipline to every moment

Job Duties

  • Delight our guests by bringing an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special
  • Master the menu by learning the details of all menu items, promotions, and specials to confidently help guests and answer their questions
  • Serve with efficiency and care by taking food and beverage orders, entering them into the point-of-sale system, and delivering completed orders promptly with attention to detail
  • Manage the food service station by ensuring it is always fully stocked, clean, and organized
  • Comply with regulatory standards by maintaining compliance with health, safety, sanitation, and alcohol awareness regulations to ensure the highest standards of guest and team member well-being

Job Criteria

Experience

No experience required


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