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Banquet Server Needed- On Call

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling

Job Description

We are a reputable hospitality establishment known for delivering exceptional food and beverage service in a dynamic and fast-paced environment. Our company is committed to providing an inclusive and welcoming atmosphere where every team member belongs and can contribute meaningfully. With a strong focus on customer satisfaction and quality service, we take pride in executing each function with professionalism and attention to detail. We are currently seeking diligent and courteous Banquet Servers to join our food service team. This is a fantastic opportunity for candidates interested in hospitality and event service to grow their careers within a well-established company.

The Banquet Server role is fundamental to the success of our functions and events, requiring individuals who can deliver prompt and courteous food service to guests. Candidates will work under general supervision and will be responsible for the set-up, service, and break-down of assigned functions ensuring a safe and accident-free environment at all times. This role demands a proactive approach with a focus on uniform table setup according to Banquet Event Orders (BEOs), maintenance of cleanliness, adherence to food and beverage service policies, and supporting other team members such as the Lead Banquet Server during large setups or specialized food service stations. The ability to remain attentive to customer needs throughout the dining experience is essential to exceeding service standards and providing memorable guest interactions.

Flexibility in scheduling is required as the position involves working mornings, afternoons, evenings, weekends, and holidays. Local travel for outside catering functions will also be expected. Candidates should be capable of handling moderate physical demands including lifting, carrying, and maneuvering large trays and equipment safely. The role also requires keen organizational skills, the ability to multitask in noisy or crowded environments, and strong communication skills to effectively follow verbal and written instructions as well as interact positively with guests. Our company values individuals who approach their work with professionalism, tact, and dedication, making this an ideal role for motivated individuals seeking to thrive in a hospitality service setting.

Job Requirements

  • High school diploma or equivalent
  • minimum of 3 months experience in food service or banquet serving
  • ability to lift and carry 20-40 lbs regularly
  • ability to push carts and equipment weighing 50-100 lbs
  • ability to stand continuously during shifts
  • ability to bend, kneel, and maneuver in confined spaces
  • availability to work flexible shifts including weekends and holidays
  • ability to travel locally for catering functions
  • moderate literacy and comprehension skills
  • strong communication and multitasking skills
  • ability to work in a physically strenuous indoor environment often requiring prolonged standing and walking
  • ability to work in cold environments (freezer temperatures as low as -10 degrees)
  • no driving required

Job Qualifications

  • High school education or equivalent
  • previous experience in similar position of 3 months or longer
  • basic knowledge of customer service principles, food service function, and restaurant and kitchen operations
  • ability to punch buttons, grasp items in hand, balance and carry trays loaded with food and beverages
  • ability to bend and kneel for set-up and carrying trays
  • maneuver in narrow areas and between seated guests
  • ability to follow verbal and written instructions
  • strong organizational skills and multitasking ability
  • good communication skills both verbal and written
  • tact and understanding when dealing with customer service problems including stressful situations

Job Duties

  • Read BEO and know how to complete a set-up
  • set tables in assigned area correctly and uniformly
  • keep station neat and clean while servicing guests per established policies and procedures
  • use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment
  • assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment
  • greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage
  • follow all guest check and money-handling procedures when serving a-la-carte and beverage orders
  • complete assigned sidework
  • remain attentive to the customers throughout the entire dining experience adhering to or exceeding service standards at all times
  • work flexible shifts including mornings, afternoons, evenings, weekends and holidays
  • travel locally for outside catering functions

Job Criteria

Experience

No experience required


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