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Service Concierge/ Rental & Appointment Coordinator
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $23.00
Work Schedule
Standard Hours
Benefits
competitive pay
Friendly and supportive work environment
Opportunities for growth and advancement
Medical
Dental
vision plans
401(k) retirement plan
Life insurance
Paid holidays and PTO
paid sick days
Job Description
We are one of the largest and fastest-growing car dealerships in the country, renowned for providing outstanding vehicle sales and service experiences. Our dealership network prides itself on delivering exceptional customer care and maintaining a wide selection of new and used vehicles from various top brands. With a strong emphasis on quality service, innovation, and customer satisfaction, we continue to expand our operations and invest in a talented workforce that shares our commitment to excellence. Our environment is dynamic, friendly, and supportive, making it a great place for motivated individuals to grow their careers in the automotive industry.
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Job Requirements
- High school diploma or equivalent
- previous experience in customer service or coordination roles preferred
- effective communication skills
- proficiency with computer software and scheduling tools
- ability to manage multiple tasks efficiently
- attention to detail
- reliability and punctuality
Job Qualifications
- Strong organizational and multitasking skills
- excellent communication and interpersonal abilities
- proficiency with scheduling tools and basic computer systems
- ability to work independently and as part of a team
- prior experience in car dealership, coordination, scheduling, or customer service is a plus
Job Duties
- Schedule and manage service appointments efficiently
- coordinate loaner vehicle bookings, availability, and confirmations
- communicate with clients via phone, email, and in person
- inspect loaner vehicles for damage
- maintain accurate records and calendars
- provide excellent customer service and support
- create internal repair orders for loaner and fleet vehicles as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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