Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
Career Development
Education
growth opportunities
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Medical Reimbursement Plan
Employee assistance program (EAP)
Discounted employee shift meals
Discount on food and beverages
Referral Bonus Program
Sales competitions and rewards
Job Description
JOEY Restaurants is a renowned dining establishment that has been family-owned and operated since 1992, establishing itself as an iconic multi-concept brand throughout North America. Committed to delivering the ultimate dining experience, JOEY Restaurants masterfully combines handcrafted, locally and globally inspired menu offerings crafted by award-winning chefs with world-class hospitality delivered in modern, warm, and lively environments. With over 50 locations across Canada and the United States and ambitious expansion plans into 2030, the company is a vibrant and growing leader in the restaurant industry. At the core of JOEY’s success is its people-first philosophy, reflected in a culture of... Show More
Job Requirements
- 1-3+ years customer service experience
- Ability to walk and stand for prolonged periods of time
- Frequent bending, reaching, and stretching
- Capability to perform repetitive manual tasks
- Ability to lift and carry up to 50 lbs
- Must have or be able to obtain valid local and/or state Food Handler and Alcohol Server/Seller permits
Job Qualifications
- 1-3+ years customer service experience
- Must have or be able to obtain valid local and/or state Food Handler and Alcohol Server/Seller permits
- Possess a passion for hospitality and a proven track record of creating world-class hospitality experiences
- Thrive in a dynamic, fast-paced work environment
- Successful employees are genuine, warm, and caring
- Value honesty and conduct themselves with integrity
- Comfortable providing and receiving feedback to achieve personal growth and performance excellence
- Natural problem solvers with an insatiable desire to positively impact individual and team execution
- Passionate about quality and professionalism
- Exceptional relationship building and communication skills
- Encourage healthy and supportive competition within their team
- Exude confidence, humility, and respect
- Take pride in presenting a professional appearance and demeanor
Job Duties
- Provide guests with friendly and attentive service throughout their dining experience
- Assist guests with navigating our menu options and recommend favorite beverage and food items per relevant likes, dislikes, and dietary needs
- Ensure timely and accurate input of orders in the point-of-sale system
- Monitor and assist with the delivery of guest beverage and food orders
- Prepare final guest checks in a timely manner and run payments safely and securely
- Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment
- Reinforce guest identification requirements and age restrictions for alcohol sales in accordance with state law
- Follow all food and alcohol service and handling safety precautions and procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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