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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $52,000.00 - $60,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
monthly bonus program
PTO eligibility for FTE
vacation
Sick Time
leave of absence
Job Description
Dunkin' is a renowned global restaurant chain recognized for its delicious coffee and freshly baked goods, operating thousands of stores worldwide. As a leading brand in the quick-service restaurant industry, Dunkin' is committed to delivering exceptional customer experiences, maintaining high-quality standards, and promoting a positive work culture among its teams. The company empowers its employees by providing comprehensive training, career growth opportunities, and a supportive environment that values teamwork and operational excellence.
The role of General Manager at Dunkin' is pivotal to the successful operation of daily store activities across multiple locations. This leadership position entails overseeing store operations, sup... Show More
The role of General Manager at Dunkin' is pivotal to the successful operation of daily store activities across multiple locations. This leadership position entails overseeing store operations, sup... Show More
Job Requirements
- High school diploma or GED or equivalent reading and math ability
- Clean police record/background check
- Previous restaurant experience required
- Successful completion of Dunkin’ corporate training program
- Willingness to work evenings and weekends as needed
Job Qualifications
- High school diploma or GED or equivalent reading and math ability
- Clean police record/background check
- Previous restaurant experience required
- Previous management experience preferred
- Successful completion of Dunkin’ corporate training program required
- Willingness to work evenings and weekends as needed
- Strong communication skills with ability to train motivate and support team members
- Strong time management and organizational skills
Job Duties
- Verify that daily sales are posted to Slack each morning
- Ensure the total weekly sales for all assigned stores are posted on Mondays
- Follow up on all repairs and maintenance issues
- Monitor Slack to confirm team members have posted and commented on required video updates
- Review daily donut case photos posted by 2 PM
- Attend Wednesday Zoom calls or luncheons
- Schedule a Tuesday call with all store leaders
- Ensure two wins from each store are posted weekly
- Confirm every scheduled employee is active on Slack
- Count store safe and review manager's notebook weekly
- Verify that the Redbook is completed correctly
- Ensure the weekly schedule is posted on Slack by Friday morning
- Schedule and attend monthly staff meetings with mandatory attendance
- Communicate the company’s culture and mission during monthly staff meetings
- Confirm all employee training is up to date
- Spend a day working at the store assessing training and cleaning procedures
- Review store organization and recommend improvements
- Conduct mandatory window readiness calls
- Attend monthly manager meetings and prepare presentations as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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