Job Overview
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Flexible Schedule
Paid holidays
Job Description
The hiring establishment is a senior living community located in the Hilldale area, dedicated to providing a welcoming, supportive, and safe environment for its residents. This community prides itself on delivering exceptional service tailored to the needs and preferences of senior adults. It fosters a warm and inviting atmosphere that makes residents and visitors feel comfortable and valued from the moment they enter the facility. The organization emphasizes strong communication, readiness to assist, and an understanding of the needs of its senior population. It serves as a trusted home and resource center, offering a range of daily activities and services... Show More
Job Requirements
- Must have minimum high school degree
- Prefer 2-4-year college degree
- Professional communication skills
- Telephone etiquette and customer service
- Any additional required training
Job Qualifications
- Excellent customer service skills
- Good organizational and time management skills
- Good problem-solving skills
- Mature, cheerful personality
- Desire to work with senior adults
- Must be willing to work hours required to complete the duties of the position, including weekend and holiday hours as scheduled
Job Duties
- Possess and maintain knowledge of the community and services provided including daily activities and schedule changes
- Possess and maintain knowledge of current events and local businesses in Hilldale and surrounding area
- Respond to all calls following proper telephone etiquette and taking detailed messages when appropriate
- Ensure that messages are relayed promptly to the intended person
- Offer refreshments to visitors and make them feel welcome and comfortable
- Assist with other duties as assigned
- Coordinate appointments and reservations as necessary for residents
- Receive and distribute packages
- Ensure lobby entrance is tidy and clean
- Respond to emergency situations and safety hazard situations
- Extend a prompt, warm and inviting welcome to all visitors
- Answer calls in a friendly and professional manner
- Maintain a clean and neat reception area making a good first impression
- Seek administrative support as needed
- Perform multiple tasks simultaneously in a fast-paced, high-volume environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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