Receptionist

WellNow Urgent Care is a leading healthcare provider with a mission to deliver accessible, high-quality urgent care services across multiple states including New York, Illinois, Indiana, Michigan, and Pennsylvania. With over 150 locations and continued expansion in key markets, WellNow prides itself on fostering a workplace that emphasizes meaningful work, professional growth, and supportive opportunities for its colleagues. The organization’s commitment to investing in its team members is evident through a comprehensive benefits package and numerous continuing education options, empowering employees to excel both personally and professionally within the healthcare sector.

WellNow Urgent Care is currently seeking dedicated Front Desk Associates to join their growing team. This position offers a starting salary of $18 per hour and is designed for individuals who thrive in fast-paced healthcare environments. As a Front Desk Associate, you will be the first point of contact for patients, providing excellent customer service and helping to create a welcoming atmosphere. This role involves greeting and registering patients, handling communication through phone lines with triage capabilities, processing payments, and performing administrative tasks such as printing, scanning, and faxing medical reports.

The ideal candidate will have strong interpersonal skills and an ability to manage high call volumes efficiently, ensuring that every patient interaction is handled with professionalism and care. There is also a travel expectation for this role, accounting for up to 25% of job duties, providing an opportunity to work across different WellNow locations and expand your experience in various healthcare settings.

Employees at WellNow benefit not only from competitive salaries but also from extensive perks including parental leave, medical benefits with vision coverage, flexible spending accounts and HSA options, as well as a 401(k) plan with company match to support long-term financial security. Additional benefits include free urgent care visits for employees and their immediate family members, scrubs provided for uniformity and comfort, monthly performance bonuses, and opportunities for promotional advancement within the company. This role is an excellent fit for professionals looking to advance their careers in healthcare administration while contributing to patient care and satisfaction in an urgent care setting.

WellNow Urgent Care values diversity and is an Equal Opportunity Employer, committed to providing an inclusive and supportive work environment for all colleagues. Joining WellNow means becoming part of a compassionate team that strives to make a real difference in communities by delivering quality medical care promptly and efficiently.