Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Flexible work schedule
Job Description
This position is with a healthcare or nursing facility specializing in serving elderly and disabled residents who require dedicated care and support. The facility emphasizes high standards of service, compassion, and respect, ensuring residents are treated with dignity and kindness. The facility promotes a team-oriented atmosphere among its employees, helping foster a welcoming, safe, and hygienic environment conducive to recovery and daily living comfort. Employees are expected to uphold the highest ethical standards, maintain confidentiality of resident information, and adhere strictly to facility policies and legal regulations.
The role is primarily a front desk receptionist and customer service positio... Show More
The role is primarily a front desk receptionist and customer service positio... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or front desk role preferred
- Ability to communicate effectively both verbally and in writing
- Basic computer skills
- Ability to perform physical tasks related to the job
- Willingness to attend required in-service education
- Adherence to facility policies and procedures
Job Qualifications
- Organized and detailed
- Good communication skills
- Excellent self-discipline and patience
- Genuine caring for elderly and disabled people
- Complies with residents' rights and facility policies
- Ability to perform clerical and administrative duties
- Familiarity with basic office equipment and telephone systems
- Ability to maintain confidentiality and professionalism
Job Duties
- Manages the telephone and switchboard
- Operate paging/telephone system as required
- Answers calls timely and courteously
- Directs calls promptly and accurately
- Greets visitors upon entry to the building courteously
- Assists visitors by giving directions or contacting the person they have come to visit
- Ensures all visitors/vendors sign in
- Demonstrates customer service skills in every interaction
- Maintains a neat and orderly work area
- Performs other clerical duties such as mail handling, filing, preparing informational packets
- Assists with administrative duties including posting accounts, data entry, ordering supplies
- Attends in-service education programs
- Maintains confidentiality of resident and facility records
- Protects residents from neglect, mistreatment, and abuse
- Protects personal property of residents
Job Qualifications
Experience
No experience required
Job Location
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