Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
Job Description
The hiring facility is a nursing care organization dedicated to providing exceptional service and comfort to elderly and disabled residents. This institution focuses on creating a welcoming environment for residents as well as visitors, where care, respect, and professionalism are paramount. As a healthcare-oriented facility, it emphasizes teamwork among its staff and promotes a culture of politeness and assistance for everyone who enters the premises. With a commitment to safeguarding the dignity and well-being of its residents, the facility operates under strict adherence to residents' rights and safety protocols.
This particular role is vital as the primary point o... Show More
This particular role is vital as the primary point o... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or administrative role preferred
- ability to operate telephone and paging systems
- strong communication skills
- ability to work within physical demands of the job
- willingness to complete facility educational requirements
- ability to maintain professionalism and confidentiality
- genuine interest in working with elderly and disabled populations
Job Qualifications
- Organized and detailed in work performance
- good communication skills
- excellent self-discipline and patience
- genuine caring for elderly and disabled individuals
- ability to comply with residents rights and facility policies
- knowledge of clerical and administrative duties
- ability to maintain confidentiality
- customer service skills
- ability to multitask effectively
Job Duties
- Manage the telephone and switchboard
- operate paging and telephone system as required
- answer calls timely and courteously
- direct calls promptly and accurately
- assist visitors upon arrival by greeting them courteously
- provide directions or contact the person visitors have come to see
- ensure all visitors and vendors sign in
- demonstrate customer service skills in every interaction via phone or in person including smiling, greeting, offering assistance, and maintaining a neat and orderly work area
- demonstrate awareness of environment and focus on the front entrance
- perform other clerical duties as assigned including assisting administration with projects, mail handling, filing, preparing informational materials, administrative support tasks such as data entry and account posting, ordering supplies
- attend in-service education programs to meet facility requirements
- be familiar with standard precautions, exposure control plan, fire drill and evacuation procedures
- maintain confidentiality of resident and facility records
- protect residents from neglect, mistreatment, and abuse
- protect the personal property of residents
- perform other duties as directed by supervisor or administrator
Job Qualifications
Experience
No experience required
Job Location
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