
Pei Wei Asian Diner, LLC-Restaurant General Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Paid holidays
Training and Development
Job Description
Pei Wei Asian Kitchen is a renowned Asian fast-casual restaurant chain committed to delivering fresh and flavorful dishes inspired by classic Asian cuisine. Known for its dedication to quality and culinary excellence, Pei Wei provides a vibrant dining experience across numerous locations, combining authentic ingredients with a modern approach. With a focus on operational excellence, customer satisfaction, and employee development, Pei Wei Asian Kitchen continuously strives to uphold its reputation as a leading name in the industry. The company culture emphasizes teamwork, innovation, and a passion for Asian flavors, making it an exciting and dynamic workplace for professionals in the... Show More
Job Requirements
- 2 years general manager experience for external candidates
- 6 months Pei Wei senior or assistant manager position for internal candidates
- High school diploma or GED
- Ability to obtain and maintain a valid safe food handler's permit within 6 months
- Ability to work on feet for 8-10 hours per shift
- Ability to lift and transport objects up to 30 lbs
- Strong sales building skills
- Conflict management capability
- Team building experience
- Effective hiring and staffing skills
- Emotional intelligence with flexibility in management style
- Comfort with change and adaptability
- Effective scheduling skills to control labor costs
- Strong food safety focus
- Commitment to delivering results and holding self and others accountable
Job Qualifications
- High school diploma or GED required
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Proven leadership ability managing a team in a fast-paced restaurant environment
- Strong financial acumen with experience managing P/L statements
- Knowledge of food safety and sanitation regulations
- Excellent communication, conflict resolution, and interpersonal skills
- Demonstrated ability to drive sales and profitability
- Competency in scheduling and labor cost management
- Ability to recruit, hire, and train team members effectively
- Experience in performance management and employee development
- Skilled in local marketing and community engagement initiatives
- Ability to maintain high standards of food and service quality consistently
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities
- Food and Labor Costs
- Safety and Sanitation
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- Ensures that all state and federal safety and sanitation guidelines are being followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure that all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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