Part Time Concierge

FS Residential is a property management company specializing in providing exceptional residential living experiences across various properties. Known for its commitment to high standards of service and operational excellence, FS Residential manages numerous residential communities with a focus on resident satisfaction and community upkeep. The company prides itself on fostering safe, comfortable, and well-maintained living environments, leveraging experienced teams to deliver quality property management solutions tailored to resident needs.

The role of Part-Time Concierge at FS Residential offers an opportunity to join a dedicated team focused on excellent customer service within residential properties. This part-time position is crucial in ensuring the property's safety, security, and smooth operational flow through a variety of front-facing and administrative duties. Working hours may be flexible, accommodating extended and weekend shifts as necessary, providing a balanced work-life integration for the right candidate. Compensation for this position ranges from $18.00 to $19.00 per hour.

As a Part-Time Concierge, the successful candidate will provide outstanding customer service by greeting and assisting residents, managing guest check-ins and the passage of service providers, and ensuring effective access control. The role involves understanding and acting on emergency response protocols and monitoring electronic security systems to maintain safety standards. Strong administrative capabilities are also necessary, as this position requires maintaining accurate logs, records, and completing clerical tasks using Microsoft Word and Excel. The ability to patrol the building and its premises for security purposes is a vital aspect of this role, helping maintain a secure environment for residents and staff alike.

Beyond typical concierge responsibilities, this role demands excellent multitasking abilities and superior communication skills to handle inquiries and resolve resident or guest concerns effectively. The part-time concierge must be adept in using building security hardware and software, be physically capable of walking designated areas, and managing packages or deliveries as needed. Candidates may be required to work overtime, including weekends and attend board meetings, demonstrating flexibility and commitment to the team and its objectives.

This position accommodates individuals with disabilities by offering reasonable accommodations per applicable laws, ensuring an inclusive work atmosphere. The hiring process includes an Automated Employment Decision Tool (AEDT) designed to assess candidate qualifications objectively based on relevant job-related competencies. Individuals residing in New York City under local law provisions have the right to inquire about the AEDT data and its usage.

This job description serves as a general overview of the Part-Time Concierge role at FS Residential and is subject to modifications, including schedule and responsibility changes, as deemed necessary by management to meet the evolving needs of the property and its residents.