Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.00 - $16.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Medical
Dental
Vision
Life insurance
long term disability
short term disability
401-K
Supplemental Insurance
professional growth
Travel Discounts
Job Description
Hilton Melbourne Beach Oceanfront is a premier oceanfront hotel located in the vibrant city of Melbourne Beach, Florida. Known for its stunning views, exceptional service, and luxurious accommodations, Hilton Melbourne Beach Oceanfront offers guests a memorable experience with a perfect blend of relaxation and excitement. The hotel is part of the globally recognized Hilton brand, which is synonymous with high standards in hospitality, comfort, and guest satisfaction. Hilton Melbourne Beach Oceanfront caters to a wide range of guests including vacationers, business travelers, and event attendees, providing excellent amenities such as fine dining, fitness centers, meeting spaces, and direct beach access.Show More
Job Requirements
- Graduation from high school or equivalent
- Available to work weekends, holidays, and various shifts including 3-11 pm
- Ability to stand and move throughout the front office for extended periods
- Ability to lift up to 25 pounds
- Frequent talking, hearing, seeing, and smiling required
- Commitment to maintaining a neat, clean, and well-groomed appearance
- Ability to follow safety and security procedures
- Willingness to assist other front desk personnel and perform related duties as requested
Job Qualifications
- High school diploma preferred
- Prior hospitality experience preferred but not required
- Considerable skill in using a calculator and performing moderately complex mathematical calculations without error
- Ability to effectively deal with internal and external customers with patience, tact, and diplomacy
- Ability to read, listen, and communicate effectively in English both verbally and in writing
- Proficient in accessing and accurately inputting information using computer systems
- Hearing and visual ability to observe and detect signs of emergency situations
Job Duties
- Greet customers immediately with a friendly and sincere welcome
- Complete the registration process by inputting and retrieving information from a computer system and selecting rooms based on guest needs
- Verify and imprint credit cards for authorization and handle various forms of payment including cash and vouchers
- Promptly answer the telephone, input and relay messages to guests accurately
- Close guest accounts at check out ensuring satisfaction and resolve any issues within established guidelines
- Field guest complaints and provide effective solutions to resolve complications
- Adhere to all company policies and procedures including safety and security regulations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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