Mountain Health Network

Guest Services Representative

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $12.00 - $14.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
flexible scheduling

Job Description

Cabell Huntington Hospital is a leading healthcare institution known for its commitment to excellence in patient care and community health services. Situated in Huntington, West Virginia, this hospital provides a wide array of medical services, including emergency care, specialized surgery, and comprehensive inpatient and outpatient treatments. Their mission is to improve the health and well-being of the communities they serve through compassionate, equitable, and innovative healthcare delivery. The hospital is dedicated to fostering a professional environment where employees can grow and thrive in various healthcare-related roles. Cabell Huntington Hospital values teamwork, ethical practice, and continuous learning, which positions it as... Show More

Job Requirements

  • Must be at least 18 years old
  • Ability to work evenings, midnights, weekends and holidays
  • Must possess strong listening skills and attention to detail
  • Ability to work independently with minimal supervision
  • Demonstrated honesty, discretion, and confidentiality
  • Ability to handle multiple tasks simultaneously
  • Must be able to interact professionally with patients, visitors, and hospital staff

Job Qualifications

  • High school diploma or equivalent
  • Basic computer skills
  • Strong communication skills both verbal and written
  • Excellent interpersonal skills
  • Ability to multitask and manage time effectively
  • Professional and tactful communication style
  • Experience in customer service preferred

Job Duties

  • Greet and assist patients and visitors with non-medical requests such as providing information and directions
  • Assist with hotel and dining recommendations and reservations
  • Provide support with transportation and travel arrangements
  • Handle mailing and shipping tasks as requested
  • Monitor waiting areas and perform visitor control
  • Listen carefully and anticipate guest needs
  • Maintain safety and order in assigned areas and convert to security duties in emergencies

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location