Guest Services Event Staff | Part-Time | Hilliard Center
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
401(k) savings plan
401(k) matching
Paid Time Off
Employee Discounts
flexible scheduling
Professional development opportunities
friendly work environment
Job Description
Oak View Group is a globally recognized leader in venue development, management, and premium hospitality services within the live event industry. The company prides itself on offering a comprehensive, 360-degree solution set that supports a collection of world-class owned venues. Oak View Group's client roster includes some of the most influential and highest-attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. The company's dedication to innovation, guest experience, and operational excellence has positioned it as the premier partner in the live entertainment sector, delivering memorable experiences for fans and patrons globally.
The role in que... Show More
The role in que... Show More
Job Requirements
- High school diploma or equivalent
- ability to stand for extended periods
- must be able to maintain a positive attitude under pressure
- flexible schedule including availability on weekends
- excellent customer service skills
- ability to handle difficult situations calmly
- basic knowledge of safety and emergency procedures
Job Qualifications
- Experience in hospitality or entertainment environment is preferred
- ability to stand for long periods
- positive attitude while handling difficult situations
- flexible schedule with weekend availability
- strong interpersonal and communication skills
- ability to work effectively as part of a team
Job Duties
- Prepare your assigned section for guests
- welcome fans with a great smile and helpful attitude
- scan event tickets ensuring proper ticket usage
- assist fans in locating their ticketed seats
- be alert and proactive to potential hazards and report incidents
- monitor assigned area for issues and opportunities to create lasting memories
- respond promptly and professionally to guest concerns and complaints
- assist guests in ADA accessible seating sections
- enforce all building policies and procedures to ensure a safe environment
- manage foot traffic flow of large crowds
- check identification of guests to verify age requirements for alcohol purchase
- be knowledgeable about arena emergency evacuation plan
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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