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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $47,200.00 - $70,500.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Employee Referral Program
bonus program
Merit Increase
Paid vacation
Flex Days
401k with Employer Contribution
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
long-term disability
short-term disability
accident insurance
critical illness insurance
Job Description
MHG Hotels LLC is a distinguished hospitality company known for its commitment to delivering exceptional guest experiences across its portfolio of properties. With a strong emphasis on quality service and customer satisfaction, MHG Hotels LLC operates in various locations, providing comfortable accommodations, sparkling clean environments, and warm, welcoming atmospheres that make every guest feel at home. The company values integrity, mutual respect, and excellence, creating an enriching environment for both guests and employees. MHG Hotels LLC is dedicated to fostering diversity and inclusion, ensuring that all team members are valued and supported. As an equal opportunity employer, the company encourages... Show More
Job Requirements
- Professional demeanor and warm, welcoming personality
- Ability to engage and connect with others easily
- Genuine care and compassion
- Natural instincts and insight for problem-solving
- Ability to drive revenue, profitability, and guest satisfaction
- Comfort conversing with diverse individuals at all organizational levels
- Tactful and considerate communication style
- Availability for days, nights, weekends, and holidays
- Clean professional appearance
- Ability to stand, walk, and sit for extended periods
- Ability to lift or move objects weighing less than 25 pounds
- Hotel management experience required
Job Qualifications
- Hotel management experience required
- Hospitality degree preferred
- Strong leadership and interpersonal skills
- Excellent communication skills
- Ability to develop and implement strategic goals
- Experience managing budgets and financial reports
- Proven ability to drive revenue and guest satisfaction
Job Duties
- Be responsible for all aspects of hotel operations, day-to-day staff management, and guests
- Ensure compliance with SOP’s, policies, procedures, and service standards
- Handle guest complaints and oversee service recovery process
- Manage budget and ensure revenue and guest satisfaction goals are met
- Ensure all decisions are in the best interests of the hotel and ownership company
- Develop short, and long-term strategic goals for performance improvement
- Need to understand the P&L statements and have the ability to react with impactful strategies
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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