Front Desk Clerk

West Palm Beach, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $19.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

401k

Tuition Assistance

discounted room rates

Job Description

The Ben, West Palm Beach, is a distinguished hotel that is part of Marriott's Autograph Collection, known for its unique blend of sophisticated design, warm hospitality, and a story-rich atmosphere. Inspired by the legendary Byrd "Birdie" Dewey and her famed Ben Trovato Estate, this hotel celebrates elegance, creativity, and individuality. Situated on the waterfront, The Ben offers guests breathtaking views of the marina and the Intracoastal Waterway, blending the peaceful rhythm of the tides with the vibrant energy of the city. Guests can indulge in culinary delights at Proper Grit, a signature whisky and supper club-inspired restaurant, or unwind at... Show More

Job Requirements

High school diploma or equivalent
Previous experience in hospitality or luxury service is preferred
Proficiency with hotel systems, Marriott systems a plus
Excellent interpersonal and communication skills
Ability to multitask and stay calm under pressure
Flexible availability including evenings, weekends, and holidays
Strong attention to detail and integrity in cash handling

Job Qualifications

Previous experience in hospitality or luxury service is preferred
A polished communicator with exceptional interpersonal skills
Ability to multitask in a fast-paced environment while maintaining grace and accuracy
Proficiency with hotel systems (Marriott systems a plus)
A flexible schedule, including evenings, weekends, and holidays

Job Duties

Welcome guests with genuine warmth, offering an effortless check-in and check-out experience
Maintain an elevated level of service and hospitality that reflects The Ben's luxury standard
Resolve guest concerns with elegance, ensuring every stay is marked by satisfaction
Post charges, collect payments, and manage cash-handling with integrity and accuracy
Handle guest mail, packages, and messages with the utmost privacy and professionalism
Share knowledge of the hotel, programs, and local experiences, tailoring recommendations with care
Communicate guest preferences and feedback across departments to ensure seamless service
Respond swiftly to guest calls, lobby visitors, and team member requests
Remain calm and confident in all situations, prepared with knowledge of safety and emergency procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: