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White Lodging

Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
wellness tools
Referral bonuses
401(k)
Healthcare concierge
Leadership development
Tuition Reimbursement
Employee Discounts

Job Description

White Lodging is a renowned hospitality management company that develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants located in some of the most desirable cities in the country. With a commitment to excellence and a passion for delivering exceptional guest experiences, White Lodging has established itself as a leader in the hospitality industry. The company embraces an inclusive culture where diversity is valued and associates are encouraged to thrive and grow. White Lodging's approach to hospitality goes beyond just providing services — it’s about creating an environment where guests feel truly welcomed and valued.
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Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Ability to handle cash and credit transactions accurately
  • Strong communication and interpersonal skills
  • Ability to work overnight shifts including weekends and holidays
  • Ability to perform repetitive tasks and maintain focus
  • Ability to handle confidential information responsibly

Job Qualifications

  • Passion for customer service
  • Ability to work independently while supporting hotel operations
  • Strong attention to detail and organization skills
  • Previous hospitality experience preferred but not required
  • Willingness to work nights, weekends, and holidays as necessary
  • Ability to lift, carry, or otherwise move up to 10 lbs regularly
  • Ability to stand for long periods of time

Job Duties

  • Assist guests efficiently, courteously, and professionally in all front desk related functions
  • Provide excellent guest service
  • Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds
  • Consistently follow all credit, cash-handling, and accounting procedures
  • Run various audits and reports and record all revenues and statistics accurately
  • Read, analyze, interpret, and effectively explain items such as common reports, guest folios and emergency procedures
  • Maintain privacy and confidentiality of all guest and hotel information
  • Effectively respond to and resolve guest concerns or complaints
  • Respond to emergency situations
  • Perform other duties as assigned

Job Qualifications

Experience

No experience required

Job Location

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