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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $70,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Pay on Demand
401K Savings Plan
free daily family meal
Noble House team member and family & friends rate
Medical insurance
Dental Insurance
Vision Insurance
Job Description
River Terrace Inn is a premier boutique hotel ideally located along the picturesque Napa River in the heart of Napa Valley, California. This upscale property is renowned for its inviting rooms and suites that offer calming river views and cozy fireplaces, providing guests with a warm and home-like atmosphere. Positioned conveniently near notable landmarks such as the vibrant Oxbow Public Marketplace, the prestigious Culinary Institute of America, and the lively downtown Napa area, the Inn is a favored choice for visitors seeking the ultimate Wine Country experience. With 114 well-appointed rooms, a fitness center, and the acclaimed ALBA Bar &... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in food and beverage management or related hospitality role
- Strong leadership skills
- Excellent communication abilities
- Ability to work under pressure in fast-paced environment
- Availability to work flexible hours including evenings, weekends, and holidays
- Knowledge of food safety regulations
- Ability to mentor and train staff
- Commitment to customer service excellence
Job Qualifications
- Prior supervisory or hospitality experience
- Strong leadership and communication skills
- Experience in food and beverage operations
- Problem-solving abilities
- Customer-focused mindset
- Basic knowledge of inventory control, scheduling, and food safety standards
- Ability to work in a fast-paced environment
- Flexibility to work evenings, weekends, and holidays
Job Duties
- Lead by example in providing attentive, courteous, and efficient service to all guests
- Ensure service standards, steps of service, and guest satisfaction goals are consistently met
- Train and mentor new servers on menu knowledge, service techniques, and POS system use
- Act as the first point of contact for server questions or guest concerns during shifts
- Assist with daily opening and closing duties, including section setup, side work, and shift checklists
- Coordinate with the kitchen and bar teams to ensure smooth communication and service flow
- Monitor table assignments and assist in managing guest seating when necessary
- Handle guest complaints or special requests professionally and promptly
- Maintain awareness of VIP guests, dietary restrictions, and special events
- Ensure compliance with health, safety, and sanitation standards
- Support management in inventory, restocking, and ordering supplies as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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