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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $70,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Pay on Demand
401K Savings Plan
free daily family meal
Noble House Team Member and Family & Friends Rate discount Program
medical benefits
dental and vision benefits
Job Description
River Terrace Inn is a distinguished boutique hotel located along the picturesque Napa River in the heart of Napa Valley, California. This stunning location offers guests not only a serene and luxurious environment but also convenient access to notable attractions such as the vibrant Oxbow Public Marketplace, the Culinary Institute of America, and downtown Napa's lively scenes. The Inn is home to 114 inviting rooms and suites that feature calming river views and warm fireplaces, providing a comforting retreat after days of exploring Wine Country. True to Napa Valley's chic style, the hotel combines boutique elegance with a welcoming atmosphere... Show More
Job Requirements
- High school diploma or equivalent
- prior supervisory or hospitality experience
- ability to work evenings, weekends, and holidays
- strong communication skills
- leadership capabilities
- knowledge of food safety standards
- basic inventory management knowledge
Job Qualifications
- Prior supervisory or hospitality experience
- strong leadership and communication skills
- ability to work in a fast-paced environment
- experience in food and beverage operations
- problem-solving abilities
- attention to detail
- customer-focused mindset
- basic knowledge of inventory control, scheduling, and food safety standards
Job Duties
- Lead by example in providing attentive, courteous, and efficient service to all guests
- ensure service standards, steps of service, and guest satisfaction goals are consistently met
- train and mentor new servers on menu knowledge, service techniques, and POS system use
- act as the first point of contact for server questions or guest concerns during shifts
- assist with daily opening and closing duties, including section setup, side work, and shift checklists
- coordinate with the kitchen and bar teams to ensure smooth communication and service flow
- monitor table assignments and assist in managing guest seating when necessary
- handle guest complaints or special requests professionally and promptly
- maintain awareness of VIP guests, dietary restrictions, and special events
- ensure compliance with health, safety, and sanitation standards
- support management in inventory, restocking, and ordering supplies as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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