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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $67,000.00 - $72,000.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
inclusive work environment
Job Description
Escape Lounges / CAVU is a subsidiary of Manchester Airport Group (MAG), the UK's largest airport operator. Since expanding into the U.S. market in 2015, MAG has swiftly built a strong services and consulting business supporting numerous airports across the United States with various premium services. Among the exciting product lines CAVU manages are the award-winning Escape Lounges – a collection of premier, common-use airport lounges designed to deliver exceptional hospitality experiences to travelers. Escape Lounges emphasize high standards of comfort, service, and culinary excellence, setting a benchmark in the airport hospitality sector.
The Assistant General Manager role at E... Show More
The Assistant General Manager role at E... Show More
Job Requirements
- 2+ years of hospitality or restaurant management experience
- Strong leadership and communication skills
- Ability to multitask, prioritize, and problem-solve
- Working knowledge of POS systems, Microsoft Office, and Teams
- ServSafe Food Handler and BASSETT certifications or willingness to obtain
- Availability to work varied shifts including early mornings, evenings, weekends, and holidays
- Eligibility to pass TSA background check and obtain an airport badge
- Valid Driver's License if required for airside driving at location
- Able to stand/walk for extended periods and lift/push up to 50 lbs
- Comfortable working in a fast-paced, high-traffic environment
- Capable of bending, reaching, stooping, and performing hands-on tasks as needed
Job Qualifications
- 2+ years of hospitality or restaurant management experience
- airport, hotel, or upscale lounge experience is a plus
- Strong leadership and communication skills
- Ability to multitask, prioritize, and problem-solve in a dynamic environment
- Working knowledge of POS systems, Microsoft Office, and Teams
- ServSafe Food Handler and BASSETT certifications or willingness to obtain
- Eligibility to pass TSA background check and obtain an airport badge
- Valid Driver's License if required for airside driving at location
Job Duties
- Assist the General Manager in overseeing all aspects of lounge operations-front of house, back of house, and administrative functions
- Supervise, coach, and inspire the lounge team promoting CAVU's values and delivering consistent 5-star service
- Manage team scheduling, hiring, onboarding, employee relations, and ensure all TSA, airport, and health/safety regulations are met
- Foster a welcoming, polished environment that reflects Escape Lounge standards of hospitality and comfort
- Monitor food quality and presentation, manage inventory levels, and ensure menu adherence and cleanliness
- Liaise with business partners to maintain excellence across brand and operational standards
- Promote a positive, inclusive, and values-driven team culture focused on service, safety, and hospitality excellence
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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