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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $104,100.00 - $154,200.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
performance bonuses
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company with over 30 years of expertise and more than $15 billion in assets under management. Boasting a global portfolio that includes over 400 hotels across North America, Europe, the Caribbean, and Latin America, Highgate has established itself as a trusted and innovative leader within the hospitality industry. Known for its cutting-edge approach, Highgate excels in guiding all stages of the property lifecycle, from initial planning and development through recapitalization or disposition. Their portfolio features a dynamic mix of bespoke lifestyle hotel brands, well-known legacy brands, and independent hotels... Show More
Job Requirements
- Minimum of 4 years experience in the revenue management field
- bachelor's degree
- proficiency in Microsoft Excel, Word, PowerPoint
- ability to work in a high-pressure environment
- excellent verbal and written communication skills
- strong time management and organizational skills
- ability to work long hours and flexible schedule as needed
- knowledge of revenue management software and industry analytics tools
- ability to multitask and prioritize tasks
- ability to maintain confidentiality
- effective problem-solving skills
Job Qualifications
- Minimum of 4 years experience in the revenue management field
- bachelor's degree
- in-depth knowledge of industry reports such as STR, Agency 360, Demand 360, OTA Insights
- proficient in Microsoft Excel, Word, PowerPoint
- ability to work quickly in high-pressure and high stress environments
- ability to communicate clearly both verbally and in writing
- excellent time management skills
- exceptional attention to detail and follow up
- flexible and able to work long hours when required
Job Duties
- Establish hotel pricing levels in all segments and all room types
- responsible for the daily room inventory management process and daily pricing process
- monitor competitor rates, positioning, strategies and data
- maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management
- monitor and communicate fluctuations in occupancy to operational departments to manage staffing and increase efficiency
- analyze local events and activities and project the effect of opportunities they create
- understand macro and micro-economic variables affecting supply and demand to create accurate revenue forecasts
- perform unconstrained demand analysis to determine optimal business mix
- responsible for short and long term revenue forecasts
- oversee evaluation process for contracted business opportunities
- maintain revenue management software programs
- monitor RevPAR index and provide critical analysis
- prepare annual rooms revenue budget
- chair weekly revenue strategy meetings
- prepare and present reports to ownership
- ensure all distribution channels have correct content and pricing
- develop and maintain relationships with market managers of OTAs and peers
- actively develop subordinates with training and industry participation
- manage digital marketing campaigns
- establish and communicate sales strategies
- analyze prior night successes and address opportunities
- conduct test calls to ensure rate accuracy
- manage and communicate group cut off dates
- review daily performance reports
- complete month-end reports and action plans
- review booking trends and volume account production
- maintain professionalism and effective communication
- multitask and prioritize departmental functions
- attend required meetings and training
- comply with company standards and policies
- maximize productivity and problem-solving
- maintain confidentiality
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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