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Director of Revenue and Reservations
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401K Program
Paid Holidays and Vacation
Tuition Reimbursement
Complimentary parking and meals
Preferred pricing
Recognition Program
training programs
Job Description
Our resort is an industry-leading hospitality establishment dedicated to delivering exceptional guest experiences through a commitment to service excellence and innovation. We foster a Dream Maker culture that prepares, inspires, empowers, and entrusts our team members, helping them grow professionally and personally. Emphasizing a supportive and inclusive work environment, we are deeply invested in the development and well-being of our employees, offering competitive wages, comprehensive benefits, and unique learning and development opportunities. These include medical, dental, and vision insurance, life insurance, a 401K program, paid holidays and vacation, effective training programs, tuition reimbursement, complimentary parking and meals, preferred pricing on... Show More
Job Requirements
- High school diploma or equivalent
- 2-3 years relevant experience in revenue management
- proficiency in Microsoft Excel and revenue management software
- ability to analyze data accurately
- excellent communication skills
- capability to work calmly and solve problems logically
- physical ability to perform job duties involving some physical effort and prolonged stationary periods
- maintain confidentiality
- willingness to work in varying environmental conditions
- ability to work independently and as part of a team
- strong organization and prioritization skills
Job Qualifications
- High school graduate
- 2-3 years experience as a Revenue Manager
- fluency in English with strong written, verbal, and non-verbal communication skills
- proficiency in MS Excel and Springer Miller software
- knowledge of yield management and forecasting
- college degree preferred
- fluency in a second language, preferably Spanish
- experience with MS PowerPoint, DataVision, Salesforce, IDEAS, and Google Analytics
- prior hospitality experience in 4 or 5-star hotel or resort preferred
Job Duties
- Analyze and forecast revenue to optimize financial performance
- implement yield management strategies and pricing policies
- prepare and present key analytical reports on market trends and resort positioning
- communicate continuously with Reservations, Sales and Marketing, and other internal departments
- liaise with external stakeholders including guests, owners, and travel partners
- assess demand fluctuations and recommend operational adjustments such as pricing changes, stay restrictions, or property closures
- oversee staff performance, provide training, and ensure service standards and confidentiality
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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