Customer Service Representative

Uline is a family-owned company and one of North America's leading distributors specializing in shipping, industrial, and packaging materials. With over 9,800 employees and 14 locations throughout the continent, Uline is recognized for its commitment to quality, service, and operational excellence. The company prides itself on maintaining a drug-free workplace and emphasizes employee well-being with on-site amenities like fitness centers, walking paths, and a café offering affordable daily meal options. Stability, success, and a professional environment drive Uline, making it an employer of choice for those looking to build a career in a thriving industry. As an Equal Employment Opportunity/Affirmative Action (EEO/AA) employer, Uline values diversity and inclusion and supports veterans and individuals with disabilities. The Kenosha Branch, located at 12355 Uline Way, Kenosha, WI, operates with modern facilities designed to foster collaboration and growth.

As a Customer Service Representative at Uline, you will step into a fast-paced, friendly role where customer focus is paramount. This position offers competitive pay ranging from $27 to $32 per hour, including a $2 shift differential, and provides significant growth and earning opportunities. This role requires you to become an expert in Uline's extensive product offerings and solutions, enabling you to confidently assist customers with product recommendations, order processing, and account inquiries. You'll use advanced technology tools to manage customer interactions effectively via phone, email, and chat. The job also includes helping customers navigate Uline’s website and online ordering system, ensuring seamless service. Uline supports continuous development through in-depth training, one-on-one peer mentoring, and a supportive, team-oriented culture with regular events. Joining Uline means joining a company that values your professional growth and connection to the team while offering a stable, rewarding career path. This is an on-site role that fosters strong business relationships and collaboration inside a clean, comfortable, and modern work environment.