Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.00
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Work Schedule

Weekend Shifts
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Benefits

competitive pay
flexible schedule
supportive work environment
Opportunity for growth
employee recognition programs

Job Description

The Avalon of Auburn Hills is a premier senior living community dedicated to providing exceptional care and hospitality to its residents. Nestled in the heart of Auburn Hills, this establishment offers a warm, welcoming environment where seniors can thrive and enjoy a vibrant lifestyle. The Avalon prides itself on its commitment to quality service, fostering a sense of community, and enriching the lives of its residents through various programs and amenities designed specifically for senior engagement. This community stands out as a leader in the senior living industry, focusing not only on the physical well-being of its residents but also on their emotional and social needs.

Joining The Avalon of Auburn Hills means becoming part of a team that values compassion, hospitality, and professionalism. The company invests in its employees by providing opportunities for growth and development within the senior living sector. This position is a contingent role with shifts every other weekend, making it ideal for individuals seeking flexible working hours while contributing meaningfully to the lives of seniors. Starting pay for this role is $16.00 per hour, reflecting the company’s dedication to offering competitive compensation.

The Concierge role at The Avalon of Auburn Hills is crucial in shaping the first and lasting impression of the community. As the very first face that visitors, residents, guests, vendors, and prospective employees see, the Concierge embodies the spirit of hospitality and professionalism that defines the community. The role is not just about greeting people but also about ensuring that all interactions are handled thoughtfully and efficiently. This involves ongoing telephone coverage, addressing issues presented by various stakeholders with empathy and tact, and maintaining a smooth operational flow through tasks like managing delivery packages and coordinating maintenance requests.

Beyond these duties, the Concierge supports the Business Office Manager with various projects and assignments, demonstrating the collaborative nature of the workplace. The role requires someone who is not only skilled in communication but also passionate about senior care and engagement, ready to make a positive impact in the daily lives of elderly residents. This position offers a unique opportunity to work in a dynamic, respectful, and supportive environment where the contributions of each employee matter greatly. If you are enthusiastic about hospitality, confident in your interpersonal skills, and interested in enriching the lives of seniors, The Avalon of Auburn Hills invites you to consider this rewarding role within an extraordinary senior living community.

Job Requirements

  • High school diploma or general education degree (GED)
  • Familiarity with Microsoft Office Suite products
  • Excellent telephone communication skills
  • Ability to handle difficult situations calmly and professionally
  • Availability to work every other weekend shifts

Job Qualifications

  • High school diploma or general education degree (GED)
  • Familiarity with Microsoft Office Suite products
  • Excellent telephone communication skills
  • Enthusiastic and compassionate senior care professional
  • Passionate about hospitality and senior engagement
  • Ability to handle difficult situations calmly and professionally

Job Duties

  • Providing ongoing telephone coverage for the community
  • Solving issues presented by residents, guests, vendors, and suppliers in a manner that meets organizational objectives while ensuring individuals feel appropriately served and keeping difficult situations from escalating
  • Accepting delivery packages, documenting receipt in the log book, and notifying the resident recipient of delivery
  • Preparing maintenance work orders as requested by residents and staff
  • Assisting the Business Office Manager with projects and assignments

Job Criteria

Experience

No experience required


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