Customer Service Representative

Tallahassee, FL, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Type:

Hourly

Rate:

Range $16.00 - $17.00

Work Schedule

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

competitive pay

Job Description

Million Air is a distinguished leader in the aviation services industry, renowned for its comprehensive and premium offerings to private, military, and commercial aircraft clients. As an established fixed-base operator (FBO), Million Air has built a solid reputation for delivering top-tier services and exceptional customer experiences. The company operates in various locations and thrives on the core principle of treating all clients with the utmost respect and professionalism, summed up in their motto: "We are Ladies and Gentlemen, serving Ladies and Gentlemen." Recognized as an award-winning team, Million Air emphasizes a collaborative and respectful work environment where employees are valued... Show More

Job Requirements

High school diploma or equivalent
Customer service experience preferably in the service industry
Ability to work evenings weekends and holidays
Acceptable driving record
Ability to pass a background check
Must be able to operate a motor vehicle and be insurable by company insurance policy
Zero tolerance drug free employer includes pre employment and random screening

Job Qualifications

Customer service experience preferably in the service industry
High school diploma or equivalent
Entry level position
Ability to work evenings weekends and holidays
Acceptable driving record
Ability to pass a background check
Zero tolerance drug free employer includes pre employment and random screening

Job Duties

Greet customers in a friendly professional manner
Provide concierge services to pilots and customers including making reservations as required
Invoicing for services rendered to customers and pilots
Record customer preferences in Million Air internal system
Proactive preparation for all incoming aircraft
Provide timely feedback to the company regarding service failures or customer concerns
Partner with line service team to meet and exceed customer's service expectations
Keep hospitality bar stocked with snacks and beverages
Maintain neat work area at all times including front desk lobby and all FBO amenities

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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