Concierge ( Front Desk) Full Time Mon-Fri - (Expired Job)

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Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Paid Time Off
401k Retirement Plan
Life insurance
Team Member Assistance Program

Job Description

Distinctive Living is a respected company specializing in senior living communities, committed to providing outstanding care and an enriching environment for its residents. Dedicated to fostering a culture built on respect, compassion, and innovation, Distinctive Living strives to enhance the quality of life for seniors through thoughtful community designs and exceptional customer service. Their Maumee Pointe Community is one of their thriving residential locations where they seek passionate individuals to join their team on a full-time basis. As a company, Distinctive Living prioritizes the growth and development of their employees, providing ample opportunities for personal and professional advancement while maintaining... Show More

Job Requirements

  • High school diploma or equivalent
  • six months of experience in a receptionist role or similar function
  • preferred experience with Microsoft Word and Excel
  • excellent verbal and written communication skills
  • ability to communicate verbally in person and over the phone

Job Qualifications

  • High school diploma or equivalent
  • experience in receptionist role or similar function
  • excellent verbal and written communication skills
  • able to communicate verbally in person and over the phone
  • experience with Microsoft Word and Excel preferred

Job Duties

  • Proactively assists residents, families, visitors, and employees with questions or problems resulting in a positive experience
  • greet all visitors and answer incoming calls in a professional and respectful manner
  • monitors entry area for visitors and guests, greets and directs as necessary
  • answers incoming telephone calls and resident calls
  • forwards and takes messages
  • receives and sends packages for residents
  • assists with residents who request assistance with mailing letters and packages
  • manage the lobby
  • monitor and ensure desk and lobby are clean and neat
  • create a comfortable, inviting area
  • assist the activity director and/or others as necessary in promoting activities with residents in the lobby
  • manage the inquiry process, connecting callers or visiting customers to the appropriate inquiry team member
  • respond to inquiries and/or tours when community relations director, executive director and resident care directors are not available
  • facilitate experiences/tours of community as needed
  • knowledgeable and assist in supporting the marketing standards of the community
  • assist with duties related to the Lead Management Program
  • assist with assembling marketing packets as needed
  • assist in processing new resident documentation
  • assist in maintenance of resident files and documentation while maintaining confidentiality
  • promote and encourage residents to participate in activities
  • follow and communicate company policies and procedures
  • perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location