Concierge

College Station, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $13.00 - $17.00

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Paid vacation

Employee assistance program

401(k) Plan

Job Description

Cardinal Bay is a mission-driven, not-for-profit senior living health care organization dedicated to enhancing the quality of life for its residents. The organization is committed to a set of core values summarized by the acronym REACH, which stands for Respect, Excellence, Appreciation, Connection, and Honor. These values guide every aspect of Cardinal Bay’s operations and its approach to care. The organization's primary goal is to help residents grow, thrive, and actively contribute to community life by fostering meaningful relationships, connections, and a strong sense of belonging. This creates an enriching, supportive environment where every individual is valued and empowered to... Show More

Job Requirements

High school diploma or GED required
Prior customer service experience preferred
Valid Texas Driver's License required
Excellent communication skills required
Strong problem-solving skills required
Understanding of HIPAA required
Proficient in PC skills including Microsoft Office
Must be willing to undergo a routine background check

Job Qualifications

High school diploma or GED
Prior customer service experience preferred
Experience with front desk and telephone operations preferred
Valid Texas Driver's License with a good driving record
Excellent communication and customer service skills
Strong problem-solving skills and good judgement
Attention to detail
Understanding of HIPAA requirements
Proficient in Microsoft Office, Word, and some Excel
Willingness to undergo a routine background check

Job Duties

Remain alert throughout the shift to respond quickly to emergencies or requests for assistance
Monitor all incoming public traffic and assist with questions
Track incoming and outgoing residents and guests
Receive guests and others in a courteous, polite, and warm manner
Maintain cleanliness and orderliness of common areas and visible public spaces
Respond to the needs of residents, families, prospective residents, vendors, and visitors by providing immediate and courteous assistance
Lock and unlock doors at designated times according to community protocol
Answer telephone, determine the nature of calls, and relay information or route calls as appropriate
Operate paging and telephone system
Make hourly rounds inside and outside the community to ensure safety
Escort residents, staff, or visitors to their vehicles and park residents’ vehicles upon request
Assist with maintenance orders through an electronic system
Address equipment malfunctions and assist with repairs as appropriate
Monitor emergency calls, doors, and fire alarms, and respond following established protocols
Set up or take down activities as requested
Maintain professional appearance and good hygiene per company policies

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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