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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
HSA
FSA
Life coverage
401(k) retirement savings
Paid Time Off
voluntary benefits
family planning support
Professional Development
Career Development
Employee assistance program
Wellness Program
Commuter Benefits
Student loan refinancing discounts
Job Description
MOOV Health and Wellness is a progressive health and wellness company based in Frisco, Texas, dedicated to helping individuals outpace the aging process through a physician-guided, personalized approach. By blending cutting-edge technology with holistic wellness practices, MOOV offers solutions that promote physical, mental, and emotional wellbeing for its members. The company is committed to creating a supportive, community-focused environment where members have access to a variety of recovery options, health coaching, and medical services tailored to their unique health goals. The facility prioritizes exceptional customer service and seamless patient experiences, ensuring every visitor feels welcomed, informed, and cared for throughout... Show More
Job Requirements
- Previous customer facing experience required
- Technological literacy to use various digital and virtual care platforms required
- Interest in health wellness and fitness required
- Ability to work flexible hours including evenings and weekends as needed required
Job Qualifications
- Previous customer facing experience required
- Technological literacy to use various digital and virtual care platforms required
- Interest in health wellness and fitness required
- Excellent verbal and written communication skills to effectively interact with staff clients and stakeholders
- Strong customer service orientation with the ability to deliver exceptional experiences and build client relationships
- Exceptional organization and time management skills with the ability to prioritize tasks and meet deadlines
- Attention to detail and ability maintain accurate records and documentation
- Numerical aptitude
- Ability to provide consistent results and meet business goals
- Self motivated and proactive with the ability to work independently and as part of a team
- Flexibility and adaptability to work in a dynamic and fast paced environment
- Operates with integrity honesty and transparency
- Strong knowledge of current skin care products trends practices and standards
- Knowledge of health and safety regulations ensuring compliance and creating a safe environment for clients and staff
- Commitment to personal and professional growth staying updated on industry advancements and best practices
- Emotional intelligence and the ability to effectively manage and resolve conflicts among staff and clients
Job Duties
- Welcome members and guests into the facility ensuring their first interactions are warm genuine and efficient
- Answer patient and client inquiries in a timely and polite manner either respond to inquiry or direct the caller to the appropriate personnel while entering appropriate clerical notation into the documentation record
- Help members understand the benefits of each service
- Provide a smooth startup for members on any equipment or service they are scheduled for that day
- Know the retail range to assist with questions about the relevance and use of products
- Protect patients and clients rights by maintaining confidentiality of personal and financial information
- Set up appointments confirm appointments and follow up on missed appointments with members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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