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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $58,800.00 - $79,100.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company with a dynamic presence spanning North America, Europe, the Caribbean, and Latin America. With an impressive portfolio exceeding 400 hotels and more than $15 billion in assets under management, Highgate stands as a global leader in the hospitality sector. Established over three decades ago, Highgate has earned a reputation for innovation and excellence by offering comprehensive expertise across all stages of the property lifecycle, from initial planning and development to recapitalization and disposition. The company prides itself on cultivating a diverse and distinctive range of hotel brands, including... Show More
Job Requirements
- High school diploma or equivalent
- experience in hotel or related field preferred
- proficient in Windows and Microsoft Office applications
- ability to work long hours as necessary
- capable of light physical work up to 20 pounds
- strong verbal and written communication skills
- excellent customer service and interpersonal skills
- ability to multitask and meet deadlines
- commitment to personal appearance and professionalism
- adherence to company policies and safety standards
- effective problem-solving abilities
- ability to maintain confidentiality of information
- regular attendance and participation in required duties
- willingness to participate in M.O.D coverage as scheduled
- maintain high productivity and assist in implementing solutions
Job Qualifications
- College coursework in related field helpful
- experience in a hotel or related field preferred
- high school diploma or equivalent required
- skilled in Windows, company approved spreadsheets and word processing
- ability to communicate effectively verbally and in writing
- effective listening and problem-solving skills
- ability to multitask and prioritize
- attentive, friendly, courteous, and service-oriented manner
- attendance at required meetings and trainings
- compliance with Highgate standards and policies
- ability to maintain confidentiality
- ability to analyze complex information
Job Duties
- Attend daily Highgate Hotel Business Review meeting
- develop a full working knowledge of the hotel operations including Food and Beverage, Guest Services and Reservations
- enforce company sales policies and SOPs
- meet or exceed sales goals
- operate sales department within budget
- participate in M.O.D and Saturday office coverage
- initiate and follow up on sales leads
- maintain an active sales solicitation program
- monitor top account production and market trends
- regularly contact existing accounts
- meet sales solicitation call goals
- invite clients for entertainment, lunches, tours and site inspections
- assist in special sales promotions
- prepare required reports timely
- maximize occupancy and average daily rate
- conduct professional site inspections with clients
- manage hotel business using computerized sales systems
- meet and greet onsite contacts
- adhere to Prime Selling Time
- develop networking through community and professional events
- review meeting planner evaluations
- entertain clients
- handle inquiries as part of Inquiry Day Program
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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