Company Logo or Photo

Cocktail Server

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $16.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
long-term disability coverage
Short Term Disability Coverage
Paid Time Off
Free hotel stays
401k with company matching
Employee Discounts
Paid parental leave

Job Description

Equipment Room is a distinctive dining and entertainment venue located in the private basement hideaway beneath the Hotel Magdalena on Music Lane in Austin, Texas. This unique establishment is housed in the old equipment room and features one of the city's most special record collections, played on custom vintage hi-fi equipment. With an ambiance that beautifully blends the Japanese Jazz Kissa culture with a Texas twist, Equipment Room offers patrons a unique, intimate, and immersive experience. It is more than just a restaurant or a cocktail bar; it is a space where guests can enjoy excellent cocktails, food, and conversation... Show More

Job Requirements

  • Adhere to all standards of operations, policies and procedures, manuals, training material, memos, and verbal instruction
  • Escort customers to their tables
  • Present menus to patrons and answer questions about menu items, making recommendations upon request
  • Describe and recommend wines to customers
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
  • Explain how various menu items are prepared, describing ingredients and cooking methods
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
  • Inform customers of daily specials
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
  • Take orders from patrons for food or beverage
  • See to each guest's special needs (i.e. dietary, splitting dishes, paying special attention to children)
  • Garnish and decorate dishes in preparation for serving
  • Assist with running of food
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems
  • Manage order times and inform guests of any delays in service and inform management
  • Suggest and describe desserts or coffee at the completion of the guest's meal
  • Prepare checks that itemize and total meal costs and sales taxes and collect payments from customers
  • Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning
  • Clean tables or counters after patrons have finished dining
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware
  • Perform food and beverage preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, brewing coffee, preparing hot or cold drinks, chilling wine
  • Stock service areas with supplies such as coffee, food, tableware, and linens
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers
  • Bring wine selections to tables with appropriate glasses, and pour the wines for customers
  • Always ensure open lines of communication with all departments and upper management via email, logbooks, meetings, etc., to ensure all needs of the hotel are met
  • Maintain a high level of cleanliness and safety in the work area
  • Ensure that all equipment is maintained in good, safe working condition
  • Maintain an increased awareness of safety issues throughout the property
  • Keep abreast of safety and emergency procedures and OSHA requirements
  • Attend relevant meetings based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position

Job Qualifications

  • High school diploma or general education degree (GED)
  • Six (6) months related experience in hospitality or service industry
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of co-workers and sister property staff
  • Ability to understand other computer programs (i.e. Property Management System and Point of Sale)
  • Ability to apply concepts of math including addition, subtraction, multiplication, and division, using whole numbers, common fractions, and decimals
  • Must be able to speak, read, write, and understand the primary language(s) of the workplace

Job Duties

  • Adhere to all standards of operations, policies and procedures, manuals, training material, memos, and verbal instruction
  • Escort customers to their tables
  • Present menus to patrons and answer questions about menu items, making recommendations upon request
  • Describe and recommend wines to customers
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
  • Explain how various menu items are prepared, describing ingredients and cooking methods
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
  • Inform customers of daily specials
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
  • Take orders from patrons for food or beverage
  • See to each guest's special needs (i.e. dietary, splitting dishes, paying special attention to children)
  • Garnish and decorate dishes in preparation for serving
  • Assist with running of food
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems
  • Manage order times and inform guests of any delays in service and inform management
  • Suggest and describe desserts or coffee at the completion of the guest's meal
  • Prepare checks that itemize and total meal costs and sales taxes and collect payments from customers
  • Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning
  • Clean tables or counters after patrons have finished dining
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware
  • Perform food and beverage preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, brewing coffee, preparing hot or cold drinks, chilling wine
  • Stock service areas with supplies such as coffee, food, tableware, and linens
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers
  • Bring wine selections to tables with appropriate glasses, and pour the wines for customers
  • Always ensure open lines of communication with all departments and upper management via email, logbooks, meetings, etc., to ensure all needs of the hotel are met
  • Maintain a high level of cleanliness and safety in the work area
  • Ensure that all equipment is maintained in good, safe working condition
  • Maintain an increased awareness of safety issues throughout the property
  • Keep abreast of safety and emergency procedures and OSHA requirements
  • Attend relevant meetings based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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