Childcare Center Front Desk Receptionist/Office Assistant

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

health benefits
Dental benefits
vision benefits
Paid Time Off
Bonus Pay
referral programs

Job Description

Our organization is a vibrant community center dedicated to providing a welcoming and supportive environment for families and children. We specialize in offering a wide range of programs designed to foster learning, growth, and community involvement. With a focus on exceptional customer service and efficient administration, we strive to create a space where families feel valued and supported from the moment they walk through our doors. Our center is committed to maintaining a well-organized office atmosphere, ensuring smooth operations across all departments while upholding the highest standards of care and professionalism. We are currently seeking a dedicated and personable Administrative... Show More

Job Requirements

  • Greet families visitors in a warm inviting manner
  • Answer telephones to direct calls or provide information
  • Great at communication, collaboration, customer service skills
  • Collect deposits, payments or fees
  • Proofread documents, records, or other files to ensure accuracy
  • Operate computers/computerized equipment
  • Respond to support customer/families problems or complaints
  • File documents or records
  • Order materials, supplies, or equipment
  • Assist in scheduling operational activities in collaboration with Center Director (fire drills, tornado drills, etc.)
  • Provide notifications to customers/families via messaging platform
  • Attend necessary trainings professional development sessions

Job Qualifications

  • Experience in customer service or administrative roles
  • Strong verbal and written communication skills
  • Ability to handle multiple tasks efficiently
  • Familiarity with office software and technology
  • Attention to detail and organizational skills
  • Problem-solving abilities
  • Ability to maintain confidentiality and professionalism
  • Team player with a positive attitude

Job Duties

  • Greet families visitors in a warm and welcoming manner entering establishment, determine nature and purpose of visit, and direct escort them to specific destinations
  • Operate telephones to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
  • Receive payment and record receipts for services
  • Perform administrative support tasks, such as pay records, invoices, or other documents
  • Hear and support complaints from customers/families or the public as a liaison between the public the Center Director
  • File and maintain records ensuring compliance
  • Transmit information or documents to customers, using computer, mail, or facsimile machine
  • Schedule appointments and maintain/update appointment calendars as needed
  • Assist with marketing
  • Assist with pre-opening tasks
  • Assist the Center Director with keeping a current record of staff members whereabouts/schedules availability for logistic compliance purposes
  • Assist with organizing special programs
  • Assist with enrolling children to the center and communicate next steps with parents
  • Conduct tours or deliver talks describing features of the center
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area
  • All other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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