Childcare Center Front Desk Receptionist/Office Assistant
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
health benefits
Dental benefits
vision benefits
Paid Time Off
Bonus Pay
referral programs
Job Description
Our organization is a vibrant community center dedicated to providing a welcoming and supportive environment for families and children. We specialize in offering a wide range of programs designed to foster learning, growth, and community involvement. With a focus on exceptional customer service and efficient administration, we strive to create a space where families feel valued and supported from the moment they walk through our doors. Our center is committed to maintaining a well-organized office atmosphere, ensuring smooth operations across all departments while upholding the highest standards of care and professionalism. We are currently seeking a dedicated and personable Administrative... Show More
Job Requirements
- Greet families visitors in a warm inviting manner
- Answer telephones to direct calls or provide information
- Great at communication, collaboration, customer service skills
- Collect deposits, payments or fees
- Proofread documents, records, or other files to ensure accuracy
- Operate computers/computerized equipment
- Respond to support customer/families problems or complaints
- File documents or records
- Order materials, supplies, or equipment
- Assist in scheduling operational activities in collaboration with Center Director (fire drills, tornado drills, etc.)
- Provide notifications to customers/families via messaging platform
- Attend necessary trainings professional development sessions
Job Qualifications
- Experience in customer service or administrative roles
- Strong verbal and written communication skills
- Ability to handle multiple tasks efficiently
- Familiarity with office software and technology
- Attention to detail and organizational skills
- Problem-solving abilities
- Ability to maintain confidentiality and professionalism
- Team player with a positive attitude
Job Duties
- Greet families visitors in a warm and welcoming manner entering establishment, determine nature and purpose of visit, and direct escort them to specific destinations
- Operate telephones to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- Receive payment and record receipts for services
- Perform administrative support tasks, such as pay records, invoices, or other documents
- Hear and support complaints from customers/families or the public as a liaison between the public the Center Director
- File and maintain records ensuring compliance
- Transmit information or documents to customers, using computer, mail, or facsimile machine
- Schedule appointments and maintain/update appointment calendars as needed
- Assist with marketing
- Assist with pre-opening tasks
- Assist the Center Director with keeping a current record of staff members whereabouts/schedules availability for logistic compliance purposes
- Assist with organizing special programs
- Assist with enrolling children to the center and communicate next steps with parents
- Conduct tours or deliver talks describing features of the center
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area
- All other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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