Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
flexible spending accounts
Life and accident coverage
disability
Paid Time Off
Parental leave
Holidays
Wish day
401k with employer match
legal and identity theft plan
Voluntary income protection benefits
Wellness Program
Employee assistance program
Job Description
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, recognized for its dynamic and expanding portfolio of resort, travel club, and lifestyle travel brands. The company is highly regarded for its mission to put the world on vacation, fostering a vibrant culture of innovation and growth. With a global reach, Travel + Leisure Co. attracts millions of travelers worldwide, offering exceptional vacation experiences. The company prides itself on its dedicated workforce who contribute daily to turning vacation inspiration into reality. This commitment to excellence and its forward-thinking approach makes Travel + Leisure Co. an exciting... Show More
Job Requirements
- High school diploma or equivalent
- Five years of general office experience and customer service experience
- Proficient computer skills
- Proficient in the use of Central Reservation System (CRS) or Epiphany system (preferable)
- Proficient in Microsoft Word
- Proficient in Microsoft Outlook
- Proficient in Microsoft Excel
Job Qualifications
- High school diploma or equivalent
- Five years of general office and customer service experience
- Proficient in the use of Central Reservation System (CRS) or Epiphany system
- Proficient in Microsoft Word
- Proficient in Microsoft Outlook
- Proficient in Microsoft Excel
Job Duties
- Greet and qualify touring guests
- Collect and validate all guest information
- Assign tours to sales agents and provide information to sales and marketing department as necessary
- Provide exceptional customer service to all guests
- Answer phones and guest questions in a professional manner
- Assist property owners with contract questions or concerns
- Distribute premiums to guests upon closure of presentation
- Complete daily gift, tour and contract reconciliation in all systems
- Data entry of all tour and gifting information into Central Reservations Systems / Epiphany system and running of reports
- Prepare and balance cash, down payments, site stats for Contract Department
- File and secure all documents per procedures
- Maintain Property Owner Information per PII and PCI standards
- Prepare timeshare sales contracts for sales department and property owners
- Assist Administrative Supervisor in support of sales staff
- Preparation and maintenance of legal documents
- Assist supervisor to provide additional administrative support to internal departments including Sales, Marketing, HR, and Resort teams
- Perform other duties as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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