Job Overview
Compensation
Type:
Hourly
Rate:
Range $11.00 - $14.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
This role is within the concierge lounge of a prestigious hotel known for exceptional guest services and luxurious accommodations. The hotel prides itself on creating memorable experiences for every guest through personalized and attentive service. As a concierge team member in the lounge, you will be part of a dedicated group of hospitality professionals committed to excellence and enhancing the overall guest experience. The concierge lounge serves as a welcoming space offering comfort, convenience, and first-class customer service to hotel guests. Employment type is typically full-time with a competitive salary reflecting the hospitality industry standard, along with opportunities for professional... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a hospitality or customer service role
- Strong interpersonal and communication skills
- Ability to work in a fast-paced environment
- Availability to work flexible hours including weekends and holidays
- Basic computer proficiency
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Knowledge of local attractions and services is a plus
- Basic computer skills
Job Duties
- Warmly greet and welcome guests in the concierge lounge within 2 minutes of guest arrival
- Act as a liaison between guests and hotel departments by making reservations and following up on special requests
- Maintain an information file on hotel and local services and attractions and recommend them to the guest, suggestively selling hotel amenities and services
- Clean concierge lounge throughout the shift by picking up dirty dishes and glasses and maintaining the kitchenette, including cleaning of floors, furniture and surfaces
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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