Access Coordinator II (Northwest, AR)
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $27.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
holiday leave
Vacation leave
sick leave
Retirement Plan
basic life insurance
career training
Educational opportunities
merchant discounts
concierge prescription delivery
Job Description
The University of Arkansas for Medical Sciences (UAMS) is a leading academic health sciences center dedicated to improving the health and wellbeing of Arkansans. As part of the University of Arkansas System, UAMS uniquely integrates education, research, and clinical care to provide innovative healthcare solutions. The institution fosters a collaborative and diverse environment, valuing teamwork and focusing on enhancing patient care and community health. UAMS offers a comprehensive range of benefits and opportunities aimed at supporting its employees' professional growth and personal wellbeing. These include medical, dental, and vision insurance for eligible staff and their families, generous holiday, vacation and... Show More
Job Requirements
- High school diploma/GED
- Two years of customer service or healthcare experience
- Basic proficiency with computers preferably MS Office
- Excellent telephone etiquette skills
- General knowledge of office machines including printers and scanners
- Knowledge of basic medical terminology
- Knowledge of healthcare insurance eligibility
Job Qualifications
- High school diploma/GED
- Two years of customer service or healthcare experience
- Basic proficiency with computers preferably MS Office
- Excellent telephone etiquette skills
- General knowledge of office machines including printers and scanners
- Knowledge of basic medical terminology
- Knowledge of healthcare insurance eligibility
- Experience with EPIC Systems preferred
- Experience in registration, billing, or scheduling in a healthcare environment preferred
- Bilingual Spanish/Marshallese preferred
- Two years of experience in registration or scheduling in a healthcare environment preferred
Job Duties
- Identify and collect copays, coinsurance, and past-due patient balances
- Post payments, print receipts, and balance cash drawer
- Prepare necessary documentation for daily deposits
- Work registration and front desk and assist billing to identify potential insurance billing and payment issues
- Provide courteous and prompt attention to patients while in registration and front desk area
- Monitor changes in billing procedures within assigned areas and communicate changes to employees in the work unit
- Review patient accounts for demographical, insurance, and/or payment errors
- Track appointment cancellations, no-shows, etc.
- Ensure faxing, scanning, and importing are completed in a timely manner
- Review and match patient billing information with billing verifications, diagnoses, and other supporting documentation
- Schedule patient appointments, verify insurance eligibility, and counsel patients regarding office policies
- Review Patient Portal requests for demographic or other changes and approve changes as appropriate and according to policy
- Review Patient Portal requests for appointment requests
- Schedule as appropriate and follow up with the patient per their requested communication type
- Sort and distribute incoming mail
- Function in a positive manner in a high-volume environment with a professional attitude to ensure the highest level of customer service
- Maintain consistent attendance
- Fill in as a Call Center Representative and cross-train in various other areas as needed
- Generate reports for accounting
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Popular Cities
Similar Jobs