Concierge Salary in Norfolk, VA
Concierges in Norfolk, VA, in 2026, earn approximately $18.00 per hour, which translates to about $720.00 per week, $3,120.00 per month, and $37,440.00 per year.
The job market for Concierges is showing positive growth of about 5.7% per year, indicating an increasing demand for hospitality professionals in Norfolk and surrounding areas.
How Much Does a Concierge Make in Norfolk, VA?
The earnings of a Concierge in Norfolk vary based on experience and skill. Here's an overview of salaries at different career stages.
| Experience level | Hourly pay | Weekly pay | Monthly pay | Yearly pay |
|---|---|---|---|---|
| Entry-level (~25th percentile) | $16.00 | $640.00 | $2,773.33 | $33,280.00 |
| Mid-level (average) | $18.00 | $720.00 | $3,120.00 | $37,440.00 |
| Top earners (90th percentile) | $20.00 | $800.00 | $3,466.67 | $41,600.00 |
Do Concierges in Norfolk Earn Tips?
Concierges in Norfolk often earn additional income through tips. It is common for them to receive around $5 to $10 per hour in tips, depending on the establishment and clientele. Tips can significantly supplement their base salary, rewarding excellent service and personalized guest assistance.
Concierge Salary in Norfolk vs. National Average
Nationally, Concierges earn about $14.50 per hour, or approximately $30,160 per year. Compared to these figures, Concierges in Norfolk enjoy a noticeably higher pay rate of $18.00 per hour and an annual income of $37,440.00.
The higher salaries in Norfolk may reflect local demand for hospitality services as well as cost of living differences.
Highest-Paying Areas Near Norfolk for Concierges
Nearby neighborhoods offer these estimated hourly rates for Concierges:
- Downtown Norfolk: $19.00 per hour
- Ghent: $18.50 per hour
Working closer to Downtown Norfolk can provide slightly better pay opportunities, making it a favorable location for hospitality professionals.
What Influences a Concierge’s Salary in Norfolk?
Several factors impact how much a Concierge can earn in Norfolk:
- Experience and Expertise: More experienced Concierges with strong local knowledge tend to command higher wages.
- Customer Service Skills: Exceptional communication and problem-solving abilities increase value to employers and clients.
- Type of Establishment: Luxury hotels, high-end residential buildings, and upscale resorts usually offer better pay than standard hotels or smaller properties.
- Hours and Shift Work: Working nights, weekends, or holiday shifts often results in premium pay or bonuses.
- Certifications and Training: Professional credentials can enhance earning potential (more below).
How To Become a Concierge in Norfolk
Launching a career as a Concierge in Norfolk involves several strategic steps to gain skills and certifications.
- Hospitality Management Program at Tidewater Community College offers courses in hospitality operations, customer service, and management that build foundational expertise.
- Certified Concierge Training by Les Clefs d'Or USA provides advanced professional training focused on service excellence and industry standards.
- Certified Hospitality Concierge certification validates knowledge in hospitality services and customer relations.
- CPR and First Aid Certification are essential for handling emergencies and ensuring guest safety.
Combining education with hands-on experience can improve job prospects and salary outcomes dramatically.
Top Employers Hiring Concierges in Norfolk
Leading hospitality employers in Norfolk seeking Concierges include:
- Hilton Norfolk The Main
- Marriott Norfolk Waterside
- Sheraton Norfolk Waterside Hotel
Establishments That Concierges in Norfolk Work At
Concierges typically work in a variety of settings, each influencing earning potential differently:
- Luxury Hotels and Resorts: Offer the highest salaries and opportunities for tips due to affluent clientele.
- Mid-Range Hotels: Provide steady employment with moderate wages and occasional tipping.
- Residential Buildings and Condominiums: Often require personalized service; compensation varies based on property prestige.
- Corporate Offices and Business Centers: Some Concierges handle administrative tasks alongside guest services, affecting pay structure.
Generally, higher-end establishments pay more due to greater service demands.
Related Hospitality Jobs in Norfolk for Concierges
If you’re considering careers related to Concierge roles, here are a few similar positions worth exploring:
These careers include Dishwasher, Bellhop, and Butler—roles that also focus on hospitality and guest services but differ in responsibilities and pay ranges.
Labor Laws and Taxes for Concierges in Norfolk
Concierges in Norfolk should familiarize themselves with labor laws and tax requirements to ensure compliance and proper earnings management.
- Refer to the Federal Department of Labor website for comprehensive labor laws and regulations.
- For state-specific rules, the Virginia government website provides resources on employment standards and taxes.