Concierge Salary in Lowell, MA
Concierges in Lowell, MA in 2025 earn approximately $19.74 per hour, which translates to about $789.60 per week, $3,421.60 per month, and $41,059.20 per year.
The job outlook for Concierges in Lowell is positive, with demand expected to grow by about 13.5% per year, indicating a strong and expanding market for hospitality and customer service roles in the area.
How Much Does a Concierge Make in Lowell, MA?
The salary for a Concierge in Lowell varies by experience and skill level, with different earnings based on where one stands in their career.
| Experience level | Hourly pay | Weekly pay | Monthly pay | Yearly pay |
|---|---|---|---|---|
| Entry-level (~25th percentile) | $16.00 | $640.00 | $2,773.33 | $33,280.00 |
| Mid-level (average) | $18.00 | $720.00 | $3,120.00 | $37,440.00 |
| Top earners (90th percentile) | $20.00 | $800.00 | $3,466.67 | $41,600.00 |
Do Concierges in Lowell Earn Tips?
Concierges often earn tips as part of their compensation. Tips can vary, but typically, a Concierge in Lowell can make an extra $5 to $10 per hour in tips, which supplements their base salary substantially depending on the establishment.
Concierge Salary in Lowell vs. National Average
Nationally, Concierges earn an average of about $18.00 per hour, which adds up to approximately $37,440 per year.
Compared to the national average, Concierges in Lowell earn slightly more with an hourly wage of about $19.74 and an annual income of around $41,059.20. This reflects the regional demand and living costs in Lowell.
Highest-Paying Areas Near Lowell for Concierges
Salary levels for Concierges in surrounding areas near Lowell can differ:
- Downtown Lowell: $20.00 per hour
- Belvidere: $19.50 per hour
Downtown Lowell offers the highest wages, likely reflecting a concentration of higher-end establishments in the city centre.
What Influences a Concierge’s Salary in Lowell?
Several factors influence the earning potential of a Concierge in Lowell:
- Experience and Expertise: More experienced Concierges with extensive knowledge of local services and client handling tend to earn more.
- Skills: Strong customer service, multilingual abilities, and problem-solving skills boost salary prospects.
- Type of Establishment: Luxury hotels and upscale residential buildings often pay higher wages than smaller or budget-oriented places.
- Work Hours and Shift Timing: Working night shifts, holidays, or weekends might bring additional pay.
- Location: Positions in more affluent or busier neighborhoods may offer higher compensation.
How To Become a Concierge in Lowell
To pursue a career as a Concierge in Lowell, consider the following steps:
- Complete Specialized Training: Programs like the Hospitality Management Program at Middlesex Community College provide valuable coursework in hospitality operations and management.
- Enhance Customer Service Skills: Participating in workshops such as the Customer Service Excellence Workshop by Lowell Chamber of Commerce can greatly improve client interaction abilities.
- Obtain Certifications: Earning certifications like the Certified Concierge Professional (CCP) or the Hospitality Management Certificate can enhance credibility and career prospects.
- Gain Practical Experience: Start with entry-level roles in hospitality or customer-facing positions to build relevant experience.
Top Employers Hiring Concierges in Lowell
Some notable employers in Lowell actively seeking Concierges include:
- Lowell General Hospital
- UMass Lowell Inn & Conference Center
- Courtyard by Marriott Lowell
Establishments That Concierges in Lowell Work At
Concierges are typically employed in diverse establishments, including:
- Luxury Hotels: These often provide higher salaries and opportunities for tips due to affluent clientele.
- Residential Buildings: High-end residential complexes may also hire Concierges with competitive wages for personalized service.
- Corporate Offices: Some large office buildings employ Concierges to assist with visitors and logistics.
- Convention Centers and Resorts: These venues often demand a Concierge’s expertise in service coordination, usually offering better wages and benefits.
The type and prestige of the establishment directly impact salary and tip potential.
Related Hospitality Jobs in Lowell for Concierges
If you are exploring related roles in the hospitality sector, several similar careers complement the skills of a Concierge.
Jobs such as Bellhop, Hotel General Manager, and Hostess share related hospitality service skills and provide alternative career paths.
Labor Laws and Taxes for Concierges in Lowell
Understanding labor laws and tax obligations is important for Concierges working in Lowell.
- Massachusetts state labor regulations can be found on the official Massachusetts government website, including minimum wage, overtime, and workplace rights.
- Federal labor laws and employment standards are detailed at the U.S. Department of Labor website.