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Worklab Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.25 - $30.75
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible work schedule

Job Description

Omni Workspace is a dynamic and strategic management company that oversees a diverse portfolio of Steelcase and commercial facility services businesses. These businesses cater to leading organizations spanning corporate environments, healthcare, education, hospitality, and the sports industry. Omni Workspace’s commitment is to provide not only superior products but also exceptional services that meet the specific needs of their clients. Their family of distinctive and market-leading brands such as Atmosphere, Emerald Blue, Meso, and Turnkey all operate under one core principle — building long-lasting, trusted business relationships. As a group, they embody excellence in both market reach and service delivery to... Show More

Job Requirements

  • High school diploma or GED
  • 2 or more years administrative, office management, or client support experience
  • Ability to work overtime when necessary
  • Ability to adjust schedule for events or deadlines
  • Proficient with Microsoft Office applications
  • Strong keyboard skills

Job Qualifications

  • High school diploma or GED
  • At least 2 years administrative, office management, or client support experience
  • Proficient with Microsoft Office applications
  • Strong keyboard skills
  • Strong verbal and written communication and presentation skills
  • Ability to tailor messages across diverse audiences
  • Strong interpersonal skills and team player
  • Problem solving orientation and critical thinking skills
  • Strong execution management skills
  • Detail oriented with high level of accuracy
  • Ability to work quickly and use resources effectively
  • Resilient and adaptable to a fast-paced, evolving work environment
  • Preferred 4-year degree
  • Preferred 2 or more years of client support experience
  • Preferred commercial furniture industry experience

Job Duties

  • Serve as the primary point of contact for clients visiting the Worklab, ensuring a welcoming and professional environment
  • Oversee daily Worklab operations including answering phones, greeting guests, coordinating tours, and visitor logistics
  • Maintain supply inventory, manage mailing and shipping support, and track Worklab-related budget items
  • Create and maintain office policies, procedures, and standards
  • Assist with planning and executing client events
  • Manage catering orders and event setup
  • Create quotes and orders using internal systems
  • Coordinate client orders and projects from proposals through installation
  • Monitor and communicate ongoing order status
  • Review vendor acknowledgments and resolve discrepancies
  • Track shipping schedules, expedite orders, and resolve delays
  • Prepare and maintain client status reports
  • Submit invoices when applicable
  • Support project teams with documentation and punch-list resolution
  • Adapt functions as necessary to meet business needs

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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