WisCARES Receptionist

Madison, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $20.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Flexible Schedule

Paid holidays

Job Description

The University of Wisconsin-Madison is a renowned public research university that serves as a hub for education, research, and community engagement in the state of Wisconsin and beyond. The institution prides itself on fostering an inclusive and diverse workplace where individuals from various backgrounds contribute to a collaborative and innovative environment. The university is committed to excellence across teaching, research, outreach, and diversity, making it a respected and sought-after employer. Housed within the School of Veterinary Medicine, the WisCARES Veterinary Clinic is a specialized unit dedicated to providing veterinary care services while supporting the university's missions. The clinic plays a... Show More

Job Requirements

High school diploma
1-2 years of reception experience
strong organizational skills
technical skills
leadership skills
ability to work independently
strong communication skills
proficiency with computers
good judgment and discretion
customer service experience
interpersonal skills
multitasking ability
comfort working around animals

Job Qualifications

High school diploma
1-2 years of experience working in a reception setting
strong organizational, technical, and leadership skills
ability to work independently, take initiative, and prioritize effectively to meet deadlines
ability to work professionally and collaboratively in a team setting
able to communicate clearly, effectively, and professionally both within and outside the organization
thorough, organized, and highly efficient with computers
ability to analyze situations to exercise good judgment, confidentiality, and discretion in making decisions
ability to listen, ask appropriate questions, and analyze client responses effectively to identify their needs and determine appropriate responses and resources
experience working in customer service capacity
strong interpersonal skills that promote trust and mutual respect
ability to meet and deal effectively with diverse constituents including co-workers, vendors, and clients
well-developed multitasking, organization, independent and creative problem-solving skills
comfortable working around animals
self-starter with minimal supervision after training

Job Duties

Provides day-to-day operational support to medical work unit personnel
prepares documents for patient admissions and appointments
serves as front desk staff within a healthcare facility or clinic
greets patients, schedules appointments, maintains calendars, schedules tests, and makes referrals according to instructions
receives, submits, and responds to inquiries according to established policies and procedures
takes payment for veterinary medical services, performs weekly revenue reconciliation, performs weekly deposit of revenue, invoices Pets for Life program for services rendered
performs miscellaneous administrative support tasks such as mailing and sending supplies to clients, interfacing with SVM IT to maintain computer and phone system, managing printer and other non-medical equipment

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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