Job Overview
Employment Type
Consulting
Full-time
Compensation
Type:
Salary
Rate:
Range $136,678.80 - $239,188.80
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Life insurance
Disability insurance
Paid parental leave
Paid Time Off
401k plan with company match
Discounted employee travel
Access to LinkedIn Learning
discounted pet insurance
Discounted auto insurance
Discounted home insurance
Discounted renters insurance
Job Description
Global Travel Collection (GTC), a pivotal part of Internova Travel Group, represents a leading consortium of international luxury travel agencies. Home to over 1,500 expert advisors, GTC is renowned for delivering premium travel services catering to leisure travelers, corporate executives, and clients in the entertainment industry. The organization’s global presence and industry influence offer considerable value, recognition, and preferential treatment to its discerning world-traveling clientele. This affiliation enhances the ability of GTC advisors to access exclusive deals and opportunities across the global travel landscape, thereby elevating the customer experience to unparalleled heights.
The role of Vice President, Advisor Success... Show More
The role of Vice President, Advisor Success... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- minimum of 10 years in leadership within a travel agency environment
- experience with independent contractor groups
- strong financial acumen including expertise in reporting, forecasting and modeling
- excellent strategic planning and analytical skills
- proven leadership in managing large teams and complex projects
- exceptional interpersonal, negotiation, and conflict resolution abilities
- willingness and ability to travel internationally up to 50% of the time
Job Qualifications
- A minimum of 10 years of leadership experience in a Travel Agency capacity in an IC environment preferred
- knowledgeable and experienced with financial reporting, forecasting & modeling exercises, workforce optimization
- able to forecast benefits & deliver value when investing in incremental resources and/or technologies
- demonstrated strategic planning, analytical and problem-solving skills utilizing creativity and innovation
- demonstrated leadership and vision in managing large staff groups, major projects, and initiatives
- ability to interact across all levels of the organization with excellent interpersonal, negotiation and conflict resolution skills
- proven leadership skills including managing through change, integration, etc.
- passion and proven track record for meeting and exceeding budget requirements and objectives, team building and cross functional management cooperation
- ability to travel internationally up to 50% of the time
Job Duties
- Oversee regional and local managers and their staff within the Leisure segment
- establish expectations for leadership team so that they can execute on plans and direct staffing, training, and performance evaluations to develop and control sales and service programs
- monitor leisure travel trends and customer preferences to guide recruiting efforts
- establish world class technology platform (in conjunction with IT) for leisure advisors
- advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business
- represent company at trade association meetings to promote leisure travel products
- build Leisure segment growth plans
- partner with Supplier Partner groups to build Leisure preferred programs (air, car, hotel, cruise, etc.)
- develop and oversee advisor communities by region and advisor type (leisure)
- build and develop center of expertise in Leisure to provide tools and resources for advisors to successfully service their clients and grow revenues
- establish annual net promoter score to measure progress and success of all departments
- build strategic plan for advisor events and recognition, partner with Marketing on execution
- schedule, build agenda for and conduct monthly GTC meetings to discuss progress
- partner with GTC Learning & Development team on advisor/employee development needs
- strategize on a cost to serve model to continue to refine quality/profitable advisor base
- oversee annual and ongoing renegotiation of advisor contracts
- own the strategy and execution of new advisor compensation model to help achieve company goals
- work on strategies to improve adoption of preferred suppliers as determined by the supplier leads
- ensure account management teams partner with various parts of the business to provide individual business growth and development plans
- build Advisor Consulting structure including cadence of account reviews
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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