voco Sandpiper All-Inclusive Resort - Front Desk Supervisor
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.50
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
This job opportunity is with a reputable hospitality establishment seeking a dedicated Front Desk Supervisor to lead their front desk team and enhance the guest experience. The company is deeply committed to providing exceptional hospitality services, ensuring that every guest feels welcomed, valued, and eager to return. As a front-facing position within the hotel industry, the Front Desk Supervisor plays a critical role in the daily operations and overall guest satisfaction. This position is ideal for someone with strong leadership abilities, a passion for service excellence, and a proactive approach to problem-solving.
The Front Desk Supervisor will b... Show More
The Front Desk Supervisor will b... Show More
Job Requirements
- High school diploma or equivalent
- 2 to 3 years of progressive experience in hotel or hospitality field
- Previous supervisory experience preferred
- Valid driver’s license
- Compliance with certification requirements including Food Handlers, Alcohol Awareness, CPR and First Aid
Job Qualifications
- High school diploma or equivalent
- At least 2 to 3 years of progressive hotel or related hospitality experience
- Previous supervisory experience preferred
- Strong leadership and communication skills
- Ability to manage reservations and guest services efficiently
- Familiarity with hospitality revenue management strategies
- Certification in Food Handlers, Alcohol Awareness, CPR, and First Aid preferred
Job Duties
- Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free
- Manage reservations, VIP requests, and guest inquiries
- Track operational logs, manage messages and packages with professionalism
- Monitor room rates, packages, and promotions to boost revenue
- Lead and train front desk associates, build a communicative team environment
- Address guest concerns and workplace issues confidently and creatively
- Ensure safety protocols and service standards are consistently met
OysterLink connects hospitality employers and applicants.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: